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Gary Crossley Ford
Kansas City, MO
836 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 836 reviews
April 01, 2025
Ryan Brehm was absolutely great to work with and went above and beyond! Love our new Bronco!!! 100% would recommend for anyone looking for a vehicle to reach out to Ryan at Crossley Ford. He makes the above and beyond! Love our new Bronco!!! 100% would recommend for anyone looking for a vehicle to reach out to Ryan at Crossley Ford. He makes the process easy, clear and a great experience!!! Thanks Ryan & Crossley Ford!!! More
by jennsnyder
Employees Worked With
March 31, 2025
Gary Crossley communicated with me on everything in regards to my order. I had issues with my fusion and they were nothing but helpful. regards to my order. I had issues with my fusion and they were nothing but helpful. More
by Q
Employees Worked With
March 26, 2025
Darren was amazing! I do not like it when someone wastes my time, and he was detailed, quick, and professional, with a dash of personality. I work hard, but my credit is I do not like it when someone wastes my time, and he was detailed, quick, and professional, with a dash of personality. I work hard, but my credit isn't the best. He did everything he could to help me and my family get a vehicle, thank you Darren! More
by Mrs. Noel
March 25, 2025
Very clean, very professional and courteous. Clark is very knowledgeable about all the vehicles. Would purchase from here over and over in the future!! Clark is very knowledgeable about all the vehicles. Would purchase from here over and over in the future!! More
by Jking
March 21, 2025
Bought a 2025 Explorer from Crossley and have zero complaints. Sam was absolutely amazing to work with and I would highly recommend him! complaints. Sam was absolutely amazing to work with and I would highly recommend him! More
by Zbay349
Employees Worked With
March 20, 2025
Tyler sold us 2 Trucks this month, the first one failed a couple weeks in to driving it, not the dealership or salesman fault. However when they were notified, they quickly took care of us and now we are in couple weeks in to driving it, not the dealership or salesman fault. However when they were notified, they quickly took care of us and now we are in a brand new truck thanks to them for the help that they didn't have to do! I should mention the 1st truck was a used one and tyler helped us purchase a new one with a payment nearly the same as a used truck! Thank you Tyler! More
by Dakota Dredge
March 14, 2025
We started doing business over the phone because we live 4-1/2 hours from the dealership. When we got there, we were greeted and the vehicle was clean and ready to go. Great experience! 4-1/2 hours from the dealership. When we got there, we were greeted and the vehicle was clean and ready to go. Great experience! More
by ericb
March 10, 2025
Second time buying a vehicle from here and we will continue to go back! Purchasing a vehicle is a stressful process but they made it seamless. Everyone is friendly, willing to help and got us exactly continue to go back! Purchasing a vehicle is a stressful process but they made it seamless. Everyone is friendly, willing to help and got us exactly what we wanted. Tyler helped us this time and he was great!! More
by Jrhotujac
March 07, 2025
I have bought 7 Trucks from Crossley Ford, Ryan has always gone above and beyond to make sure we were taken care of. Douglas Renard Bartel Communication always gone above and beyond to make sure we were taken care of. Douglas Renard Bartel Communication More
by Doug
Employees Worked With
Ryan
March 01, 2025
I am very happy with my new 2024 ford escape! Trevin was very helpful during the process of finding the perfect escape for me. He was also very helpful during the process of financing the escap Trevin was very helpful during the process of finding the perfect escape for me. He was also very helpful during the process of financing the escape! I appreciate the willingness to help! More
by Della Edwards
Employees Worked With
