Gary Crossley Ford

Shock Install I have both a Ford and Chevy vehicle and use the Quick Lane service for basic required maintenance. I had replaced the front shocks myself on my Chev I have both a Ford and Chevy vehicle and use the Quick Lane service for basic required maintenance. I had replaced the front shocks myself on my Chevy several months earlier and needed the rear shocks replaced. I purchased the shocks and started to install them when I realizes that I could not reach the top bolts laying under the vehicle. I realized it would be easier to have the shocks changed if the vehicle was up in the air. I called several places and they were closed (Saturday) or would not install the shocks unless they were bought them. I called Quick Lane to inquire about the price and when they could install them. I was surprised in two ways, one being they could install them that day, but they wanted $180.00 labor to install them. It took around an hour for them to install the shocks. Sometimes you have to bit the bullet and pay the price. All the staff was courteous, the labor charge was higher than I thought it should have been. More

They take good care of you From our initial call about the tire sale to the installation we had a great experience. The employees were very kind and courteous as we kept callin From our initial call about the tire sale to the installation we had a great experience. The employees were very kind and courteous as we kept calling back before finally setting up the appointment. I was pleasantly surprised they took the time to get the car washed too! More

Purchased new F-150 Everything went very well and smooth. Zach was very helpful and not pushy at all, even though we looked at several models not knowing what we wanted. Everything went very well and smooth. Zach was very helpful and not pushy at all, even though we looked at several models not knowing what we wanted. More

Great experience!!!! Love the employees!!! I would not take my car anywhere else!!!!! They got my car in quick, pricing great, customer service amazing!!!! I've driven my car for a couple of I would not take my car anywhere else!!!!! They got my car in quick, pricing great, customer service amazing!!!! I've driven my car for a couple of day's and it is so much better!!! Thank you!!! More

Our dslesmsn Our salesman, Ryan Brehm, was great. He took the time to show us different trucks so we could be certain which one we wanted. One we made a decision h Our salesman, Ryan Brehm, was great. He took the time to show us different trucks so we could be certain which one we wanted. One we made a decision he took the time to explain everything about it and how things worked. More

tire re pair oil change they did a great jo0b on my service repaired the tire in a timely manner I would recommend this dealership any time they are good shop they did a great jo0b on my service repaired the tire in a timely manner I would recommend this dealership any time they are good shop More

The absolute WORST experience possible We purchased a new F150 truck from Gary Crossley Ford in February of this year. From the very first moment we have had nothing but issues. It has ta We purchased a new F150 truck from Gary Crossley Ford in February of this year. From the very first moment we have had nothing but issues. It has taken nearly 6 months to get the title work corrected due to their ineptness. They put multiple lien holders on the title. The finance manager failed to collect our down payment, then when I hand delivered it he gave me the check back and kept the photocopy. We didn't receive all the keys for several days because they were "locked up" an no one seemed to have the keys to get to them. I requested on 5 different occasions to talk to the owner and was denied every time. When we took the truck for its first oil change they failed to collect payment. They called me and demanded I drive to their service center to pay them (from Overland Park). The worst part is that no one at that dealership even cares. It amazes me that they stay in business. In fact, having shard our story with multiple people, I learned that our experience is the rule rather than the exception. More

fast and friendly Crossley Ford is always prompt, friendly and attentive to customer needs. I would recommend this dealership to anyone who is looking for a new Ford a Crossley Ford is always prompt, friendly and attentive to customer needs. I would recommend this dealership to anyone who is looking for a new Ford and continuing service needs More

First Ford Were in the market for a truck. Went to multiple dealers but came back to Crossley. No pushy sales people- just laid out the best deal and went from t Were in the market for a truck. Went to multiple dealers but came back to Crossley. No pushy sales people- just laid out the best deal and went from there. Ended up buy a new F150. More

GC Ford In Liberty New auto was located & transferred in a timely manner without any issues. Negotiation & paperwork was quick & easy. Auto was delivered with a full e New auto was located & transferred in a timely manner without any issues. Negotiation & paperwork was quick & easy. Auto was delivered with a full explanation of features/functions. Highly Recommend More