
Gary Crossley Ford
Kansas City, MO
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Fantastic Service I was given fantastic Customer Service from all members of the quick lube team! He provided me with a clear understanding of what my issue was and wh I was given fantastic Customer Service from all members of the quick lube team! He provided me with a clear understanding of what my issue was and what it was going to take to resolve it. More
Crossley Ford is GREAT! We love Sam Dorsey! He always has our best interest at heart. We have purchased several cars through him and he never pressures or pushes. We love Sam Dorsey! He always has our best interest at heart. We have purchased several cars through him and he never pressures or pushes. More
Excellent service given by service staff The staff was very friendly, professional, and answered all my questions. My wait was pleasant and they told me my wait time and it was accurate. The The staff was very friendly, professional, and answered all my questions. My wait was pleasant and they told me my wait time and it was accurate. The service was excellent. More
Great Experience I just purchased my 3rd vehicle from Crossley. I have always had great experiences with sales, after market, parts and service. I think I'm going to I just purchased my 3rd vehicle from Crossley. I have always had great experiences with sales, after market, parts and service. I think I'm going to really like my new Explorer. More
quick, courteous and not pushy The guy at the counter checked me in quickly and gave me an hour estimate to completion. Before the hour was up he came and let me know what all they The guy at the counter checked me in quickly and gave me an hour estimate to completion. Before the hour was up he came and let me know what all they had done under the maintenance plan and that my tires would need to be replaced not in a rush, but probably within the next couple of oil changes and also let me know that the battery was running lower than optimal and may need to be replaced before winter sets in. I decided to get it changed. Upon completion, I asked the guy checking me out to show me the new battery and even though it was super busy, he took the time to show me the new battery and gave me some additional information- I really appreciated his time and willingness to provide me with whatever I needed. More
DE Review of Gary Crossley Ford Collision Center I would highly recommend the staff at Gary Crossley Ford's Collision Center, especially manager Leon Garrett as he is always helpful and patient with I would highly recommend the staff at Gary Crossley Ford's Collision Center, especially manager Leon Garrett as he is always helpful and patient with me, even though I'm EXTREMELY anal about how my car's exterior and interior look when it's worked on. He will always find a way to make time to squeeze me into his schedule, and when anything major comes along, he will always do his best to make sure that I'm paying a reasonable price for repair work, and not overcharging me. Really ethical in today's hard times! More
Best car shopping experience we have ever had! We have always dreaded changing vehicles. This time we decided to try Gary Crossley Ford. Our salesman Bryon Pipkin made car shopping fun! We had We have always dreaded changing vehicles. This time we decided to try Gary Crossley Ford. Our salesman Bryon Pipkin made car shopping fun! We had weighed buying a used versus new expedition and he helped us with this decision. No pressure at all-just made sure we were getting exactly what we wanted. Todd Gentry in the finance department was great to work with also. Everyone was very friendly! More
Great service Everyone is very friendly. They let you know what is suggested and needed. And it's doesn't take a great deal of time. Great job Everyone is very friendly. They let you know what is suggested and needed. And it's doesn't take a great deal of time. Great job More
Wonderful Experience Everyone was very friendly and helpful. Our salesman was Ryan Brehm. He was great. No pressure or games. Listened to what I wanted and found tho Everyone was very friendly and helpful. Our salesman was Ryan Brehm. He was great. No pressure or games. Listened to what I wanted and found those vehicles. Answered all our questions. I will recommend Ryan and Gary Crossley Ford to everyone. If I am ever in the need to buy another vehicle. Ryan will be my choice. More
oil change they got me in a timely manner. they explained the paper works to me and how everything was doing they were very nice in dealing with me they got me in a timely manner. they explained the paper works to me and how everything was doing they were very nice in dealing with me More