Gary Crossley Ford
Kansas City, MO
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Kurt was excellent to work with. Really liked his honesty and think he got us the best deal he could. Frankie gave me some good info on Sync and I attended all of her classes. She was also super to honesty and think he got us the best deal he could. Frankie gave me some good info on Sync and I attended all of her classes. She was also super to work with. Both Kurt and Frankie told us not to hesitate to call them with future questions, and we really appreciate that. There were only two things that we would suggest: 1) Have more used Taurus' on the lot. There weren't any and we really intended to purchase a use late model Taurus (I do love the new one though), and 2) It took quite a long time to wrap things up. We were probably there 6 hours total, but it was a Saturday so the dealership was extra busy. More
This was the worst experience I've ever had with a dealership. The dealer's were shady and pushy. My salesman lied to me. He didn't ask for me to put a hold on the car so when I came in to pay for the dealership. The dealer's were shady and pushy. My salesman lied to me. He didn't ask for me to put a hold on the car so when I came in to pay for the car it had been sold. The manager did nothing for our trouble. I wouldn't recommend this dealership to anyone!! More
Took the Sync Class. It was great! She did a geat job. Thank you Frankie! The class was informative and helpful. It was not a waste of time. Thank you Frankie! The class was informative and helpful. It was not a waste of time. More
Everyone at this dealership is amazing. It was quick painless and a wonderful experience. Frankie paired my phone in 30 seconds flat. Ken Crum beyond amazing, Jaime... Jaime, Cameron awesome at pimping painless and a wonderful experience. Frankie paired my phone in 30 seconds flat. Ken Crum beyond amazing, Jaime... Jaime, Cameron awesome at pimping rides!!! More
! attended Frankie Petty's Syncmyride class. She was a great presenter; friendly and patient. Can't wait to come back to the intermediate and advanced classes. a great presenter; friendly and patient. Can't wait to come back to the intermediate and advanced classes. More
I just completed the sync classes with Frankie Petty today. I found the class very help even though I knew most of the information Frankie shared. I wish this class would have been available at the prio today. I found the class very help even though I knew most of the information Frankie shared. I wish this class would have been available at the prior dealership I purchased my Mariner in 2010. Frankie walked the class through all of the areas of Sync and explained each area very well. This service is a great benefit to those who just purchased a Ford or had one before and did not understand the system. Thanks for the great availability of such a class. Kathy Avelyn More
Took sync class was very helpful and would recommend to anyone that has sync service on vehicle. Also employees are very friendly and helpful. Overall experience has been good. anyone that has sync service on vehicle. Also employees are very friendly and helpful. Overall experience has been good. More
Frankie was friendly and new what she was doing. I found out a lot about sync in my cars and how to operate. Like the class very much. Jim & Carol out a lot about sync in my cars and how to operate. Like the class very much. Jim & Carol More
My experience was great with Mike Murphy(sales rep). After patiently helping me make a firm decision on which engine, front wheel drive and many other questions I had, he drove up with the very Edge I t After patiently helping me make a firm decision on which engine, front wheel drive and many other questions I had, he drove up with the very Edge I truly wanted. After the purchase, Mike made sure to introduce me to Frankie Petty (Sync specialist), so I could drive away with valuble knowledge of my new Edge. Frankie was great, very professional as well. My whole experience with the Crossley was wonderful. More
I am giving this rating because Frankie Petty did an AWESOME job in showing all three classes, Begnnining, Intermediate, and Advanced how to make the most of our SYNC systems. Frankie made the classes i AWESOME job in showing all three classes, Begnnining, Intermediate, and Advanced how to make the most of our SYNC systems. Frankie made the classes interesting, fun, and answered all questions she was asked. The classes were fun, comfortable, and very informative. Thank you again Frankie. More