Gary Crossley Ford

I have owned a new vehicle for a week and Crossley Ford has still failed to find a way to finish prepping this vehicle. It has a factory stain on the rear seat. I do not believe that there is any intention has still failed to find a way to finish prepping this vehicle. It has a factory stain on the rear seat. I do not believe that there is any intention by Crossley to EVER deal with this issue. The accommodation provided by the service dapartment were slow. The employees arrived late for the advertised start time, there was an unannounced expectation that I would pick up financial responsibility for the "free" rental car, the employees in the service area were doing absolutely nothing to create an impression that they were even remotely interested in problem resolution. The problem remains unresolved and there has been no attempt by Crossley Ford to contact me and resolve the defective part issue. More