
Gary Rome Hyundai
Holyoke, MA
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1,325 Reviews of Gary Rome Hyundai
Our salesman, Keith Brecher, along with his finance manager (Ed) were very pleasant to deal with. Keith was very knowledgeable of the vehicles were were interested in. We found the staff at this dealer manager (Ed) were very pleasant to deal with. Keith was very knowledgeable of the vehicles were were interested in. We found the staff at this dealership to be friendly and not pushy. I would most certainly refer a friend to this dealership. More
I highly recommend Gary Rome Hyundai and my salesperson, Jason Cisek. They gave me an excellent deal on a certified pre-owned 2010 Hyundai Sonata. This was my first used car purchase. In the past I'd only b Jason Cisek. They gave me an excellent deal on a certified pre-owned 2010 Hyundai Sonata. This was my first used car purchase. In the past I'd only bought new cars, but was tempted this time after discovering the sizable discounts on CPO cars over new ones. With CPO cars, you still get the balance of the generous Hyundai manufacturer's warranty, providing peace of mind. As a rookie used car shopper, I admit that I was a little stressed out going in. But Jason quickly reduced my anxiety and made this process easy for me. In fact, his friendly, professional, non confrontational approach made the process rather fun! They had the exact car I was looking for. They took care of all the little details to get it ready (registration, state inspection,...), and I picked it up a few days later. There were no unpleasant surprises in the entire process. To summarize, I am a very satisfied customer and will definitely return the next time I'm in the market for a family sedan! More
I was in search for a Honda when my friend, who owns 2 Hyundai's already, recommended me to Gary Rome Hyundai. I reluctanly said ok lets check it out, which would turn out to be a great decision. On my fi Hyundai's already, recommended me to Gary Rome Hyundai. I reluctanly said ok lets check it out, which would turn out to be a great decision. On my first visit the salesmen were friendly and greeted me with a smile. I was still unsure about what I wanted and they helped me narrow my choices down to my lifestyle and practicalities. I then went to 4 other Hyundai dealerships in the area to get some pricing on the new Sonata Turbo. My last stop was Gary Rome and after talking pricing and options, not only did I find out I was lied to by the other dealers, but they had the most competetive price. So I made my decision and every step of the way they personally helped with insurance, registration, loans etc. I was greeted by Gary and he assured me they will help me 110% and he went out of his way to make sure my service was above and beyond. Very good experience I would recommend this dealer to others. More
My experience at Gary Rome Hyundai was great! I previously went to Balise Mazda in West Springfield and had an horrible experience. My application was not processed properly and I never recieved a previously went to Balise Mazda in West Springfield and had an horrible experience. My application was not processed properly and I never recieved a phone call from the sales people. At Gary Rome I met John Linnehan and right away took great care of me. I have no credit but John was very honest and did not lead me on. He told me waht car was best for me and really tried to get my loan approeved. It took about a week but they tried everything to get the loan approved. I ended up purchasing a new 2011 Elantra and couldn't be happier.Everyone I met at Gary Rome was very nice and helpful. I would recommend Gary Rome Hyundai to anyone. When I'm ready to trade in I will go to Gary Rome. :) More
My overall experience for my girlfriend and I buying two brand new cars at such young ages, was a great time, they made the entire process very easy and answered every question the right way. I would recomm brand new cars at such young ages, was a great time, they made the entire process very easy and answered every question the right way. I would recommend my entire family to do business with gary rome and ask for michael pijar, he is honestly a phenomenal salesman. Thank you Gary Rome Hyundai for helping me with this blessing im truly grateful!!! More
We recently bought a 2011 Santa Fe from Gary Rome Hyundai in Holyoke. We bought a 2011 Sonata last year and loved it. We dealt with Mark Baron both times and it was a great experience. We recommend this de in Holyoke. We bought a 2011 Sonata last year and loved it. We dealt with Mark Baron both times and it was a great experience. We recommend this dealership and Mark to you. When ever we need service it also has been good . They always great you and are very freindly. More
I recently bought my second car from Mark at Gary Rome Hyundai. He is a great salesman to work with, always friendly and willing to go the extra mile to help the customer get exactly what they want. Ever Hyundai. He is a great salesman to work with, always friendly and willing to go the extra mile to help the customer get exactly what they want. Every time I visit the dealership for regular maintenance, e.g., oil changes, Mark is there with a smile and a friendly hello. I would highly recommend him to buy your new or new-to-you car from. More
Bought a Santa Fe for myself a year ago & I just bought a Kia Soul for my daughter. Both buying experiences were very different because when I bought mine I went in with lots of info at hand. For bought a Kia Soul for my daughter. Both buying experiences were very different because when I bought mine I went in with lots of info at hand. For my daughters choice it was more of a she saw and liked it. The salesman was helpful in answering questions about the vehicle and we felt comfortable about the purchase for her. Financing was easy and the deal was done in about 24 hours and my daughter has reliable transportation that I am comfortable with her driving. Overall my experiences with Gary Rome have been great and I often recommend them to friends & family when they are looking for vehicles. Not that shopping for a car is ever a great experience I have to say that Gary Rome is working hard to change that rule. More
I bought my Elantra Limited in June 2007 (new) from Gary Rome Hyundai. From that point on, I had all (literally all) of my services, including routine oil changes, done at Gary Rome. I recently moved out Rome Hyundai. From that point on, I had all (literally all) of my services, including routine oil changes, done at Gary Rome. I recently moved out of the area but for the last 3.5 years I have been extremely satisfied with the level of service provided. Whether I was there for an oil change, a major service, or new tires (and yes, they DO come through with the Tires for Life program, about which I was a little skeptical initially), this dealership (and Dave Spafford in particular) gave me excellent customer service and performed great work. Jeanie, the receptionist, is also very friendly and helpful. I wholeheartedly recommend Gary Rome; if I hadn't moved out of the area I would be going there for many years to come. More
I've dealt with other car dealers in the past. At Gary Rome Hyundai my salesperson was Mark Baron. There was no preasure. He had solid answers to all my questions. He helped me find what I was looking for Rome Hyundai my salesperson was Mark Baron. There was no preasure. He had solid answers to all my questions. He helped me find what I was looking for in a car: great quality at a great price. It took very little time overall. Mark made my experience there easy and fun to buy a car. The car I bought is pre-owned. Gary Rome Hyundai gave me a great deal on an extended warranty plan. I visited with the service department briefly and was very satisfied with their knowledge, friendliness, availability, and their preparation of my vehicle. My car is five years old but looks, feels, and drives like brand-new. And I shopped around so I know I got a good price. They also have a very nice customer waiting area. Thank you so much! More