Gary Rome Hyundai

I cannot overstate the top notch quality service always provided to me by both Philip Lombardi & David Spafford as service providers. It is of such quality that I consider both of them more like friends. T provided to me by both Philip Lombardi & David Spafford as service providers. It is of such quality that I consider both of them more like friends. They professionally recommend what they feel is appropriate and never try to coerce me into doing anything I may chose not to do at that time. They always have a pleasant smile on their faces and their tone of voice is always friendly. I have todate always found the service done to my car by the service techs top notch as well. Perhaps an old Latin idiom "Res ipsa loquitor" says it best. "The thing speaks for itself". Sincerely, Al Zides More

The dealership was very insightful in the purchasing of the new 2012 Azera for my wife. We battled through the new Sonata or Azera and with Glenn Call (sale rep) it all worked out for the best. There knowl the new 2012 Azera for my wife. We battled through the new Sonata or Azera and with Glenn Call (sale rep) it all worked out for the best. There knowledge of the cars and insight into getting us the best deal possible was great. Some dealership just want to make as much money and once the deal is closed you don't hear from them, NOT GARY ROME HYUNDAI. I met the owner and that experience was a delight, not often do meet the owner(s) of any car dealership especially one this big. Thank you Glenn and the team.... More

I love my 2013 Hyundai Sonata! Its my first Brand New car. For a first time buyer i was impressed with the purchase process. Mark was very laid back during the whole thing. Not like other dealers who pus car. For a first time buyer i was impressed with the purchase process. Mark was very laid back during the whole thing. Not like other dealers who push you to buy a car. I am overall extremely satisfied with my new car! I would definitely recommend a friend or family member to Gary Rome Hyundai. More

Jason was wonderful. He answered all my questions and was not just pushing to sell me the car. The process for myself I found overwhelming as this is only the second car I purchased and Jason made the proces not just pushing to sell me the car. The process for myself I found overwhelming as this is only the second car I purchased and Jason made the process much easier. He gave me time to think and process and even came off on his DAY OFF so I could pick up my car. He was wonderful and I would totally suggest buying a car from him. They gave me a great financing rate and matched what my bank would do. This was just a wonderful experience. Keith was wonderful about explaining financing and warranties. Jessica was great about going over my paperwork when i came to pick up my car. They made buying a car an easy experience and were wonderful with all my questions. I would absolutely come back and recommend them. More

I will always go to Gary Rome Hyundai in Holyoke and especially will go to John Linneham. Three years ago I purchased a 09 Sonata and I must tell you the whole experience was great. John has the knowled especially will go to John Linneham. Three years ago I purchased a 09 Sonata and I must tell you the whole experience was great. John has the knowledge and patience that you need to make a decision whether is buying a new or used car. Now two days ago I went and traded in my 09 Sonata for a 13 Sonata, and John was just AWESOME!!! More

My experience with purchasing my vehicle at Gary Rome Hyundai was great! I recommend John Linnehan to anyone who is looking to find their perfect vehicle. He is very friendly and an awesome help. Hyundai was great! I recommend John Linnehan to anyone who is looking to find their perfect vehicle. He is very friendly and an awesome help. More

My overall experience with Gary Rome Hyundai was great. Our sales person, Jack Eisenstadt, was very accomodating and willing to take the time to make sure we were goiong to make the correct decision on wha Our sales person, Jack Eisenstadt, was very accomodating and willing to take the time to make sure we were goiong to make the correct decision on what car to purchase. I was very impressed with his knowledge of the various cars that were available for sale and his ability to discuss with us the differences in such things as MPG ratings and overall performance ratings on the various models. It was his initial greeting and friendly behavior that sold us on buying a car at this dealership. The following week I went back to the Dealership with a few questions and an issue I had with a loose mirror. Not only did Jack, our sales person, greet me when he saw me but he took the time to show me the service department and introduce me to the service personnel, who were also very friendly and accomodating. My questions and issues were resolved to my satisfaction. It was the best experience I ever had with a car dealership. More

My experience at Gary Rome was amazing and I received more than excellent service from Mark Baron. He’s an extremely honest guy and he wants to make customers satisfied with their purchases. He works tru more than excellent service from Mark Baron. He’s an extremely honest guy and he wants to make customers satisfied with their purchases. He works truly hard and makes the process really fast so you can get in your new car and start enjoying it! I would definitely recommend him to everybody, he’s just such an awesome peoples person. He went out of his way to find my perfect car and i couldn't be happier! More

I have the pleasure of buy my frist new car through Gary Rome and I have to say it was the best experience I have ever gone through. My sale's person Jason Cisek was great and was able to help me to find t Rome and I have to say it was the best experience I have ever gone through. My sale's person Jason Cisek was great and was able to help me to find the right car that would fit my budget. They made the whole process of buying a new car great and it was a relaxed and friendly experience and I would do it all over again with Gary Rome and with Jason Cisek. Thank you Gary Rome for such a positive experience. I will be back when I need a new car again! More

Less than 2 weeks ago I met John Linnehan at Gary Rome. When I started looking for a vehicle, I wasn't sure whether I wanted to purchase a used or a new one. One of John's best qualities I must say is "pa When I started looking for a vehicle, I wasn't sure whether I wanted to purchase a used or a new one. One of John's best qualities I must say is "patience". I asked a million questions, test drove numerous cars, and never once did I ever feel pressured! John was extremely knowledgeable---answered all of my questions on the spot~ Extremely kind and attentive....when we were looking at cars -- He was focused on me and all my questions. John truly made my car buying experience at Gary Rome a pleasure. I drove away yesterday with a 2012 Elantra, and I love it. Before driving away, he took so much time explaining all the features in my new car. Once again...I had tons of questions----he answered every one of them with a smile! He made me feel very comfortable. I would recommend to anyone reading this post, to go to Gary Rome when looking for a Hyundai, used or new, and ask for John Linnehan. Everyone there is extremely friendly! Very welcoming feeling just walking into the dealership! A giant Thank You to John and the entire staff at Gary Rome~ I just LOVE my HYUNDAI!!!!!!!!!!! Beth~ More