Gary Rome Hyundai
Holyoke, MA
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1,320 Reviews of Gary Rome Hyundai
Wonderful all around We had a very positive experience with our recent used-car purchase. It is a beautiful, bright, open facility. Every team member that we encountered w We had a very positive experience with our recent used-car purchase. It is a beautiful, bright, open facility. Every team member that we encountered was very nice and welcoming. Family friendly all the way around- from the play room, to the available snacks and water when they kids were getting antsy, all through the process they were very accommodating and and easy going. Would recommend for sure! More
First Time This was my first time at Gary Rome and I am very pleased with all aspects of the buying experience. I started by “shopping” online but ended up worki This was my first time at Gary Rome and I am very pleased with all aspects of the buying experience. I started by “shopping” online but ended up working with John on the sales floor. John was great. No pressure, but very knowledgeable of the vehicle I wanted, especially considering it’s a new model with a fair amount of “tech” built into it. They spent some time working with me when it was delivered, going over the technical features, making sure I understood everything. From start to finish, the sale went smooth from beginning to end and when I picked up the vehicle Gary Rome made it a point to welcome me and thank me for choosing them. Nice touch in this day and age. More
Ending the year on a high note After putting off car shopping for close to two months, I walked through the doors at Gary Rome Hyundai on the day after Christmas. From the moment I After putting off car shopping for close to two months, I walked through the doors at Gary Rome Hyundai on the day after Christmas. From the moment I met John, he was sincere and helpful. Both John and Keith were knowledgeable and went above and beyond to get me into the perfect car to fit my budget. I simply couldn’t imagine a better car buying experience. More
New car service This is my 3rd Elantra and have never been disappointed. On my recent service visit, Dave S, was both professional and informative. The waiting area i This is my 3rd Elantra and have never been disappointed. On my recent service visit, Dave S, was both professional and informative. The waiting area is also very inviting with refreshments and plenty of seating. While you are waiting, stop by John’s desk and ask him about upgrading to a newer car. You won’t be disappointed. More
All around excellent We dealt with John, this is the third car we’ve bought from John and as always he was outstanding. Answered all of our questions and was very attentiv We dealt with John, this is the third car we’ve bought from John and as always he was outstanding. Answered all of our questions and was very attentive to our needs. Thank you!!! More
Great service This was our 2nd car that We had to unexpectedly replace In a year Jon was great both times. He was so helpful throughout the whole process. This was our 2nd car that We had to unexpectedly replace In a year Jon was great both times. He was so helpful throughout the whole process. More
Best experience My son and I went to a different dealership and what a night mare. So i decided to come to Gary Rome Hyundai. Best dealership ever. John Linnehan was My son and I went to a different dealership and what a night mare. So i decided to come to Gary Rome Hyundai. Best dealership ever. John Linnehan was the gentlemen that helped us get into a car. He did a awesome job, very polite and funny but also down to business He worked hard for us and I will let everyone i know that needs a car to go to Gary Rome and see to see john. I want to thank everyone involved my son loves his car. Sincerely, Catherine B. Ryan D. More
Best Car Buying Experience Ever Gary what a great team you have and your sales consultant John Linnehan , made it such a great experience! Best car buying experience we have ever h Gary what a great team you have and your sales consultant John Linnehan , made it such a great experience! Best car buying experience we have ever had . We will highly recommend your Service’s. Thank you also GARY Rome and Jack , for sharing the experience with my daughter at delivery. More
Amazing customer service I just brought my 2016 Tucson for routine oil change and tire rotation. Angela got me right in for my appointment. The service department at Gary Rome I just brought my 2016 Tucson for routine oil change and tire rotation. Angela got me right in for my appointment. The service department at Gary Rome always provides me and my wife with amazing customer service. Everyone is always friendly and go above and beyond for the customer! Keep up the great work. More
AMAZING I couldn’t thank Gary Rome enough for my new car. I love it! Gary Rome Hyundai is the place to go! From the second I walked into the door I was being I couldn’t thank Gary Rome enough for my new car. I love it! Gary Rome Hyundai is the place to go! From the second I walked into the door I was being taken care of, above and beyond. I needed to get a car faster than expected, I looked online for hours found something I was interested in came in the following day to check it out and it was sold. Thought my life was over.. John told me “don’t worry, what is it you want” I began listing off things I wanted in my new car. He said “I think I have something you’ll like”. John brought me up the lot and the second I looked over it was the car he thought was worth looking into and I fell in love! It was everything I wanted and more! I was stress free throughout the whole process especially from the help of Keith!! Gary Rome and his employees make miracles happen. They work with you they help you they do what’s best for you, Thank you all, again!! More