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Gary Rome Hyundai

Holyoke, MA

4.7
1,412 Reviews
Call Dealership (888) 637-4279
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150 Whiting Farms Road

Holyoke, MA

01040

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1,412 Reviews of Gary Rome Hyundai

March 01, 2026

I have always had great service at Gary Rome Hyundai. Alyssa is attentive, knowledgeable, professional, always listens to concerns and my car was ready in a timely manner. Whether it's an oil change or a More

by jmc4729p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Blatter
Report | Print
Mar 03, 2026 -

Gary Rome Hyundai responded

Thank you for your loyalty and for sharing your kind words about Alyssa and our service team! We appreciate your recommendation and look forward to serving you again at Gary Rome Hyundai. Safe travels ahead!

February 24, 2026

Prompt, professional service. Service manager, David, very helpful. Pleased with all aspects of the dealership starting with Nikki Lussier as our salesperson. More

by garylarese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Lussier
Report | Print
Feb 25, 2026 -

Gary Rome Hyundai responded

Hi Gary! We're glad to hear of your satisfaction with David and Nikki! We appreciate your support and look forward to serving you again in the future! -The Gary Rome Hyundai Team

February 24, 2026

I thought the experience was awesome Super nice , knowledgeable, and fast- awesome experience…thank you More

by Rmcar04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Report | Print
Feb 24, 2026 -

Gary Rome Hyundai responded

We’re glad you had an awesome experience with our team! Thank you for choosing Gary Rome Hyundai and for sharing your feedback.

February 22, 2026

I was taken on time, given a reasonable estimate of the time it would take and received a call that it was ready within an hour. Great experience! More

by darnold22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Lussier
Report | Print
Feb 23, 2026 -

Gary Rome Hyundai responded

Hi Darnold! We're pleased you had a timely and efficient experience with us at Gary Rome Hyundai! Thank you for your feedback!

February 16, 2026

This dealership is the most convenient for service and sales. Staff is extremely friendly and will answer all questions. Gary Rome you have a wonderful staff and mechanics. More

by martee2130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Jimenez
Report | Print
Feb 17, 2026 -

Gary Rome Hyundai responded

Thank you so much for the kind words! We’re thrilled to hear that you find our dealership convenient for both sales and service, and that our team made you feel welcomed and well taken care of. Our staff and technicians work hard to provide friendly, knowledgeable service, and it means a lot to hear that it shows. We truly appreciate your support and look forward to continuing to take great care of you!

February 15, 2026

this is our third vehicle leased from Maria, each time she was very helpful and patient with all of my questions. She didn't rush and she is very knowledgeable and very pleasant. More

by poupon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria LePage
Report | Print
Feb 17, 2026 -

Gary Rome Hyundai responded

Thank you so much for your continued trust and loyalty! We’re honored to have helped you with your third vehicle, and we’re thrilled to hear that Maria once again provided such a helpful, patient, and pleasant experience. Her knowledge and genuine care for her customers truly set her apart, and we’re glad that made your experience such a positive one. We appreciate you choosing us again and look forward to being here for you whenever you’re ready for your next vehicle or service visit!

February 09, 2026

Very very accommodating and friendly and always ready to lend a helping hand when needed. More

by Tecnal15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Rome, Michael Davenport
Report | Print
Feb 10, 2026 -

Gary Rome Hyundai responded

Thank you for leaving us this five-star review and kind words about our sales team at Gary Rome Hyundai! We'll see you next time!

February 08, 2026

Sam helped give me information on my brakes and to set up the next appointment More

by fstefanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Feb 09, 2026 -

Gary Rome Hyundai responded

Hi Stefan! Thank you for taking the time to share your experience! We’re glad that Sam was able to provide clear information about your brakes and help get your next appointment scheduled at Gary Rome Hyundai. We appreciate your trust and look forward to taking care of you at your next visit.

January 19, 2026

Robert, the salesman was very pleasant and helpful. The sales manager was very helpful in explaining things to me. More

by DannTerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Cisek, Robert Gourde
Report | Print
Jan 20, 2026 -

Gary Rome Hyundai responded

Hi Dann! We're pleased to hear our team explained everything clearly. Safe travels from all of us at Gary Rome Hyundai!

January 12, 2026

So far, we couldn't imagine going anywhere else. Our next vehicle will most likely come from there. More

by boatman585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service staff is incomperable.
Report | Print
Jan 12, 2026 -

Gary Rome Hyundai responded

Thank you for trusting the Gary Rome Hyundai team with your automotive needs! We're grateful for your support and look forward to assisting with your next vehicle purchase when you're ready!

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