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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,034 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,034 reviews

July 25, 2023

Best experience of all the local dealerships I visited. Our salesperson was exceptional and played a significant role in our buying decision. More

by JEFFMORROW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bracci
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Jul 26, 2023 -

Gary Rome Kia responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

July 25, 2023

A pleasure to do business with, no pressure, no xx. Just an excellent straightforward experience. More

by OTIVILLE
Recommend Dealer
Yes
Employees Worked With
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Stevens
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Jul 26, 2023 -

Gary Rome Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 22, 2023

I was only there for an emissions test. They were pretty efficient and all employees werepleasant More

by phoenix4ll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Techs. Did emissions
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Jul 22, 2023 -

Gary Rome Kia responded

Thanks for sharing about your pleasant experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

July 20, 2023

Great service reasonable prices. I have all my service done on my Kias since 2013 and have been very satisfied More

by campbellusa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Gary Rome Kia responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

July 20, 2023

Gary Rome Kia was very professional and Brian was very knowledgeable and fully answered all my questions. I would highly recommend this dealership for anyone! More

by LUVTOGOLF8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2023 -

Gary Rome Kia responded

Thanks for your review! We are glad to hear you enjoyed your experience with Brian, and it was a pleasure having you at the dealership.

July 19, 2023

Cordial Friendly He was professional and knowledgeable Excellent and Amiable Have a good day More

by VICTORIA.NEDELCU
Recommend Dealer
Yes
Employees Worked With
Spanish
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Jul 19, 2023 -

Gary Rome Kia responded

Thanks for your review, Victoria! We look forward to having you as a valued customer for many years to come!

July 18, 2023

I chose Gary Rome Kia because I had a horrible experience at East Hartford Kia. The experience was so bad that I have removed all traces of them from my Kia. Gary Rome Kia is the best choice I have ever made More

by Grant Tolland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
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Jul 19, 2023 -

Gary Rome Kia responded

Hello, Grant! Thanks for sharing about your experience with Gary Rome Kia. We'll pass along your kind words to Hector and the rest of our service team. We truly appreciate your business and recommendation!

July 17, 2023

After consecutive poor experiences with East Hartford Kia, Gary Rome was a breath of fresh air. The service team was honest, polite, professional and knowledgeable. I am please to recommend them to frien More

by Yukon Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dangelo Sanchez, Scott Bracci, La'Toyia Martell, Annique Kort, Vanessa Williams
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Jul 18, 2023 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. We appreciate your recommendation and look forward to working with you in the future!

July 13, 2023

Service was good overall. However while I waited, I was looking at new vehicles as I’m looking for a larger vehicle. I was extremely upset & swayed away from test driving th More

by TMR7227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Jul 14, 2023 -

Gary Rome Kia responded

Thank you for this feedback. Customer satisfaction is our top priority here at Gary Rome Kia, and we're sorry to hear that we fell short in this case. Please don't hesitate to reach out to us directly if you'd like to share some more detail. We would appreciate the opportunity to learn more and address any issues with our team.

July 09, 2023

Poor communication and follow-up. The service center looks for excuses to not cover warrantees. Never have loaner vehicles even though that was a service we were told was available at More

by EmmaMac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didnt work with these people i worked with service center
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Jul 13, 2023 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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