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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,052 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,052 reviews

April 27, 2022

Excellent responsiveness, knowledgeable personnel, timely service. I recommend Gary Rome Kia enthusiastically. Happy to refer. More

by LRNLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy
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Apr 28, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 27, 2022

Very pleasant group of people to work with . I love my Kia , so it won’t be going anywhere anytime soon . Thank you … More

by bryantmarvin73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector ,Evey & Tristan
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Apr 27, 2022 -

Gary Rome Kia responded

Marvin, Thank you so much for your excellent review! We are so glad that Hector, Tristan, and Envy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

Apr 27, 2022 -

bryantmarvin73 responded

My email address is bryantmarvin73@ yahoo.com

April 27, 2022

Service and repairs went smoothly. Unfortunately my car was unable to be picked up after I was promised it would be ready at 530pm. My car needed work to the sunroof and I have an afte More

by COURTNEYHUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unaware of employee name
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Apr 27, 2022 -

Gary Rome Kia responded

Courtney, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 27, 2022

So far it's been a pleasant experience having service. Making an appointment was easy. More

by EEWhitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not applicable
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Apr 27, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

April 26, 2022

this is my third Kia unfortunately I will not buy another Kira from this dealership please be more transparent and upfront with your customers More

by Boozie4711
Recommend Dealer
No
Employees Worked With
Anthony Santinello
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Apr 30, 2022 -

Gary Rome Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 26, 2022

Service was done with care and faster then I thought it would be. I recommend this dealership and KIA to everyone looking for a vehicle More

by DAPONDE2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not on Names sorry
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Apr 27, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2022

Came here for an Emissions check and was in and out very fast. Great customer service and a nice quick test! More

by Nick Bencivengo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 27, 2022 -

Gary Rome Kia responded

Nick, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

April 26, 2022

I needed to have a recall issue taken care of. They did a great job. More

by PHAYDEN36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service adviser
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Apr 27, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

April 26, 2022

Great experience with everyone here at the dealership. Never felt any pressure from anyone and it was a smooth process. Justin was great and I’d recommend him to anyone looking for a car More

by DEEDEEJAXELVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan
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Apr 27, 2022 -

Gary Rome Kia responded

DeeDee, Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

April 25, 2022

I am always pleased with the service and the service consultants at Gary Rome Kia! More

by DIANEMWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Report | Print
Apr 26, 2022 -

Gary Rome Kia responded

Diane, Thank you for your business and this review. We're happy to hear Hector and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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