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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,033 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,033 reviews

April 05, 2022

Always a pleasure when I go to Gary Rome Kia staff is very friendly and polite More

by MOLINA257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden
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Apr 06, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2022

Purchased my 4th car , love love ,love this dealership. Highly recommend to anyone my salesperson Anthony Santinello was nothing short of AMAZING More

by Amyboyer71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Santinello
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Apr 04, 2022 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

April 03, 2022

Service was great! The technician suggested I have my tires rotated along with the oil change and I appreciated that. The service was quick and employees were pleasan More

by JUDY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 03, 2022

great staff - knowledgeable- willing to meet your needs - an overall pleasant experience would recommend to others More

by TOMSHOLLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shawn
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Apr 04, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

April 03, 2022

I was in a rush when I brought my car in for an oil change the guys were great and communicated the whole time on how long and how much longer it would take! More

by jennifer.ramos02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, all were great
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Apr 04, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, Jennifer, and for taking the time to leave us this wonderful feedback!

April 03, 2022

The service department is very nice. Your car is ready when they say it will be ready More

by JUDYCF1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santinello
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Apr 04, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2022

Takes very great care of the CPU’s timers and service is always done in a timely manner. More

by Nasia Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employees at the service desk, Dangelo Sanchez
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Apr 04, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2022

Justin and his team went above and beyond to give me the car I wanted and got the payment where I wanted it as well! They didn’t give up! More

by JOHN E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2022

Car is great, sales support mostly great, would have liked more communication about delivery (to my state). Overall quite satisfied… More

by JDWellness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 02, 2022

Had my car towed there due to engine failure. It was my understanding that my engine failed and needed to be replaced according to my mechanic. The service department said they did an “update” b More

by Lindahoff
Recommend Dealer
No
Employees Worked With
I do not know their names.
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Apr 20, 2022 -

Gary Rome Kia responded

Thank you for bringing this to our attention, Linda, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Linda, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

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