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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,033 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,033 reviews

April 02, 2022

Service dept set up 3 appointments to fix a covered seat belt issue and do an alignment after installing 4 new tires I purchased from. You. 3 weeks later seatbelt is still hanging from the ceiling an More

by BARBARACOCCOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hektor in service..very nice. ...Tristan...NO listening skills
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Apr 20, 2022 -

Gary Rome Kia responded

We're sorry to hear, Barbara, that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Barbara, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

April 01, 2022

Timely service. Had suggestions some were added . Some to do later when I return from out of state. More

by Frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 01, 2022

Easy to book, friendly, clear. They come on time, service the car and brought back as expected. All for a far cost. Will be back again More

by MICHELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don know the name
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Apr 02, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2022

Always consistent good customer service. Prompt, courteous and no hard selling. Good clean waiting area with enough seating for all allowing plenty of space. More

by STACYTDLUBAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 02, 2022 -

Gary Rome Kia responded

We appreciate your business and our team looks forward to serving you again soon!

April 01, 2022

Brian was truly amazing the whole staff was very communicative I would recommend them to everyone truly great experience thank you to everyone More

by Trudellcameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lo toyia
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Apr 02, 2022 -

Gary Rome Kia responded

Here at Gary Rome Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Brian, and it was a pleasure having you at the dealership. We appreciate your review!

March 31, 2022

Service was completed quickly and I appreciate the recommendation that my 10,000 mile tire rotation was not needed and taken off the bill. More

by KMAGDYCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

March 31, 2022

Staff was very accomodating to fit me in last minute and to coordinate pick up and return of my vehicle from my work otherwise I would have needed to wait at least another month due to weekend schedules bei More

by Fontaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 01, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

March 31, 2022

Fast and efficient! Was promised it would take 2 hours to complete service, walked in at 8:30am, walked out exactly at 10:30am More

by Brisalg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
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Apr 01, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Hector know if we can be of further assistance.

March 31, 2022

The service technicians were great, they did not try to sell me anything I didn't need. More

by BOYD.WOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santinello
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Apr 01, 2022 -

Gary Rome Kia responded

Thank you for your very kind service review. Anthony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

March 31, 2022

Always impeccable service by all employees as the go above and beyond all expectations as a long-time customer. More

by BRETTSANDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
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Apr 01, 2022 -

Gary Rome Kia responded

Brett, Thanks for sharing your thoughts about your experience with Gary Rome Kia. Trisden and our team appreciate your business and hope to see you again soon!

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