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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,035 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,035 reviews

March 15, 2022

Excellent service, quick and clean! Will definitely be coming back again. Highly recommend them to all! More

by AMELIARPECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 15, 2022

From owners to sales and service, theses are down to earth people who really care about everyone who comes to the dealership. They are professional and detail oriented…! Thanks More

by D.ROOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

March 14, 2022

Very happy with the place and the employees. I definitely recommend the dealer I was More

by deniserolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
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Mar 14, 2022 -

Gary Rome Kia responded

Thank you for your very kind review, Denise. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

March 14, 2022

When presented my issue, my word was not taken for granted, and attempted to charge for the tests needed. More

by KEVIN@COMCAST.NET
Recommend Dealer
No
Employees Worked With
David Nathan
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Mar 31, 2022 -

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 14, 2022

Very friendly customer service. Car was ready in time promised. Very clean waiting room. And wi-fi so I could work while I waited More

by JOJo032162
Recommend Dealer
Yes
Employees Worked With
John brunch
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Mar 15, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 14, 2022

People were knowledgeable, profesional, courteous, friendly and accommodating. They called with me with an answer in excellent time. More

by Ricardo Malave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Mar 15, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 14, 2022

The first time I brought my car they made me sign something that says “if the engine fails it’s my fault.” Because I didn’t put the synthetic oil in there. I didn’t know there was a different oil. Ne More

by SUCCESS4KIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen
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Mar 15, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 14, 2022

Always friendly service and they do not try to oversell you service you don’t need, they just make recommendations. More

by ERINBAISLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Mar 15, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

March 14, 2022

Gary Rome Kia is a great place to shop. Tristan in the Service Department is extremely sensitive to all your needs. The service department took care of my oil change in no time. I even rece More

by KKULINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
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Mar 15, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

Mar 15, 2022 -

KKULINA responded

Thanks! You deserve it!

March 13, 2022

Timely service and friendly staff. Met all our expectations. Will definitely continue having our vehicle services at Gary Rome Kia. More

by TRAPPLEBY2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the service persons name
Report | Print
Mar 14, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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