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Gary Rome Kia

Enfield, CT

4.4
1,035 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,035 reviews

February 09, 2022

I have had the most amazing experience Gary Rome KIA . With the world we live in today it’s so nice to have people that care an listen to your needs Dave and John are by far the most professional, nice an More

by NENNAROSE74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Gary Rome Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with David and John and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 31, 2022

If I could rate less than 1 star I would. This dealership was the absolute worst. I waited for my vehicle to come in for over a month and the day that I was supposed to pick it up they completely went back o More

by danhewitt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian B
Feb 17, 2022 -

Gary Rome Kia responded

We appreciate you leaving this honest review about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. We take all feedback seriously and will share your comments with the team. Please let us know if you would like to discuss this further.

January 28, 2022

The woman at the front service desk was pleasant and helpful in every way possible. The work done was great and my car was left clean as a whistle! More

by NSTIMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a woman at the service check-in
Jan 28, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

January 28, 2022

Hector was great. he helped me to get my warranty straightened out. I cant wait to get my car back. More

by MIGPUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 29, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Hector. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Mar 01, 2022 -

MIGPUENTE responded

Thank you

January 17, 2022

Even though they were short-staffed, like any places are these days, they took the time to ask me questions and listen to me preferring someone had a mask on in the car. More

by ANTONIAC.MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan, Brittany Zabielski
Jan 18, 2022 -

Gary Rome Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

January 16, 2022

Hector is the best. You were short staffed. He dealt with two customers simultaneously to expediate their departure. He is always conscientious and polite and knowledgeable. A real gentleman. I trus More

by KEHEIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 18, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Hector and our team, and we look forward to working with you again.

January 15, 2022

I have been receiving emails from Gary Rome Kia for years now.. I don't own a Kia and I live in Australia. Please remove me from your mailing list More

by OATESCONSTRUCTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Feb 02, 2022 -

Gary Rome Kia responded

Good Afternoon, What is your name so that we can remove you from the mailing list. We apologize for the inconvenience.

January 13, 2022

They are amazing ivy service manager in Enfield CT she was the best one and all her team More

by THALIABAMBAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy service manager , David Nathan, Brittany Zabielski
Jan 13, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

January 13, 2022

Friendly service department they were very helpful with all of my concerns even the sales people are great More

by ANDREWDAVIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan, Brittany Zabielski
Jan 13, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, Andrew, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 13, 2022

BEST STAFF TO WORK WITH, SALES AND SERVICE.ASK FOR JOHN BEST STAFF TO WORK WITH, SALES AND SERVICE. ASK FOR JOHN BRUSO IS LOOKING TO BUY- HE IS THE BEST! More

by FRED.GARNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN BRUSO
Jan 13, 2022 -

Gary Rome Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well with John and we hope you enjoy your new vehicle. We truly appreciate your feedback!

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