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Gary Rome Kia - Service Center

Enfield, CT

4.3
757 Reviews

757 Reviews of Gary Rome Kia - Service Center

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August 16, 2024

Very kind and helpful. Told me exactly what they would do and kept me informed. More

by GMEDIA2965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 18, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

August 13, 2024

Great service, friendly and knowledgeable staff. ..always a pleasurable experience. I would highly recommend to friends and family. More

by ANDREW.GAZSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dangelo Sanchez
Aug 13, 2024 -

Gary Rome Kia responded

Andrew, We are very happy to hear Dang provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2024

Shopping for a car here was easy and hassle free. What a pleasurable car but by experience More

by REGINACHENOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruso
Aug 09, 2024 -

Gary Rome Kia responded

Thanks, Regina, for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

August 03, 2024

Service Manager was A+ and was truly marvelous. Service above and beyond the norm! My best servic experience anywhere in the last year. More

by RICKMCCABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 05, 2024 -

Gary Rome Kia responded

Thank you, Rick! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

July 30, 2024

The is always pleasant and always courteous. The waiting area is always clean and inviting to sit in. More

by JMILLS136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
Jul 31, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

June 25, 2024

Merissa McClain was a huge help and made the process easy and trouble free. She researched my warranty, special ordered the part, and scheduled the repair in the quickest time possible. She even had a recall More

by D-LAVELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merissa McClain , Dangelo Sanchez
Jun 25, 2024 -

Gary Rome Kia responded

Thank you! Merissa and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

June 24, 2024

They were very helpful and whenever I had a question for them they answered it. I would definitely go back there again More

by GREGORYBUSHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruso
Jun 24, 2024 -

Gary Rome Kia responded

Gregory, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

June 17, 2024

I was very satisfied with the treatment I received from the service department when I came in for maintenance on my car, Especially Hector, he kept me well informed and very polite. I’ve always chosen Gary More

by COSTANELIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 17, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

June 15, 2024

Service department is top notch! Anytime I've had service there the manager and all of the staff been extremely helpful More

by BVALBONA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ great guy!
Jun 16, 2024 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 14, 2024

Sales rep contacted me to let me know that there was a deal on a lease that could lower my lease More

by RCHALERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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