Gary Smith Ford Inc.

JP and Trey are amazing to work with. I got the truck I wanted and they made it happen. I just hope they are still there for my next purchase. I got the truck I wanted and they made it happen. I just hope they are still there for my next purchase. More

Excellent customer service provided pertaining to our Ford Flex. Appreciate that they deliver your car to your home, Ford Flex. Appreciate that they deliver your car to your home, More

Service department was very helpful getting us towed and getting our truck back to us. getting our truck back to us. More

We bought a pre-owned vehicle. The entire experience was excellent. Our salesman, Klay Dillard, made sure everything was taken care of throughout the entire process. He was very The entire experience was excellent. Our salesman, Klay Dillard, made sure everything was taken care of throughout the entire process. He was very professional. His manger Trey made sure all finances were agreed to by the time we got there. This is the third vehicle we purchased from the Smith family dealerships. They are great to work with. More

Had an issue with my window and the service center provided a professional and timely service.. as for Will he’s an outstanding service manager. provided a professional and timely service.. as for Will he’s an outstanding service manager. More

My biggest concern was the rattle in the dashboard. I was called and informed by the service department that they “could not get the vehicle to reproduce the rattle and therefore couldn't repair it.” W I was called and informed by the service department that they “could not get the vehicle to reproduce the rattle and therefore couldn't repair it.” When I picked the vehicle up and left the lot it started rattling as soon as I turned on Beal Pkwy and continued the entire hour ride home. Bottom line is that the service guys didn’t want to mess with it, and made ZERO attempt to get the vehicle to reproduce the sound. I will never be back to Gary Smith Ford, and I will never buy another Ford. More

Aaron Bowser was very courteous and helpful with all the details of the services my truck needed. details of the services my truck needed. More

Service delivered quickly and efficiently. I will be going back to take care of my service needs. I will be going back to take care of my service needs. More

Service depart employees were friendly and responsive to our concerns even reaching out to the main corporate Ford Service department. our concerns even reaching out to the main corporate Ford Service department. More

Gary Smith has earned my business by how their service department handle my repair.on my 2024 F150 department handle my repair.on my 2024 F150 More