Gary Smith Ford Inc.

We were very pleased with the service. We were having serious issues with our car while on vacation in Destin. We usually buy Ford's so looked for a dealer and closest was Gary smith. We We were having serious issues with our car while on vacation in Destin. We usually buy Ford's so looked for a dealer and closest was Gary smith. We met salesman, Jeremy and he took us thru the whole process. Was knowledgeable and patient. We drove a few cars and decided on a Ford edge. Joe in the financial center was also knowledgeable and very nice. Overall a good experience. More

BULL is the Man! For over 2 months, I tried to get a car from MANY dealerships in Santa Rosa County. However, in spite of their false hope - and even with a pre-approv For over 2 months, I tried to get a car from MANY dealerships in Santa Rosa County. However, in spite of their false hope - and even with a pre-approved loan from my credit union, no one was able to close the deal because our trade-in was so upside-down. Finally, I read read what others had said about Jeremy (Bull) Bullock and Gary Smith Ford. True to the commendations written about him, he never gave up until he found just the right vehicle to fit our situation. Bull is a patient, hard working gentleman who gives service with results, no pressure, and no false promises. I highly recommend him and would use him again and again. More

Incompetent service department Will do unnecessary inspections that could cost three times the necessary repairs. Moraly bankrupt, and completely unconcerned about there supposedly Will do unnecessary inspections that could cost three times the necessary repairs. Moraly bankrupt, and completely unconcerned about there supposedly valued customers on a budget. More

New Car Jerry Bullock was very professional and this is the 3rd bought from this salesman and 4th auto bought from dealer. Service Dept. was excellent under A Jerry Bullock was very professional and this is the 3rd bought from this salesman and 4th auto bought from dealer. Service Dept. was excellent under Andy Tompitch along with their Body shop. A pleasure to due business. More

Don't buy from the Smiths Rear defrost went out at 49k miles, warranty expired at 48k. Dealership wont even entertain fixing it. Don't buy once they have your money they are Rear defrost went out at 49k miles, warranty expired at 48k. Dealership wont even entertain fixing it. Don't buy once they have your money they are done with you. More

Third vehicle from Fred Kratt and Gary Smith Ford since 2013 Third purchase from Fred Kratt at Gary Smith. I love it when you can go where they know you by name. Fred saved us from another dealership on the firs Third purchase from Fred Kratt at Gary Smith. I love it when you can go where they know you by name. Fred saved us from another dealership on the first vehicle we bought from Gary Smith. The other dealership wouldn't work with us. I called Gary Smith and Fred came on the phone. He asked what the wife and I were looking for. He had a vehicle pulled up front that he thought we would like. Turns out we loved it and purchased it. Fred knows his customers and makes Gary Smith Ford a household name for my family. Thanks Fred and Gary Smith Ford. More

WELL DONE WHILE ON VACATION I HAD A PROBLEM WITH MY MULTI FUNCTIONAL KEY FOR A NEW FORD 150; I STOPPED IN AT GARY SMITH FORD AND WAS TREATED PROFESSIONALLY AND WHILE ON VACATION I HAD A PROBLEM WITH MY MULTI FUNCTIONAL KEY FOR A NEW FORD 150; I STOPPED IN AT GARY SMITH FORD AND WAS TREATED PROFESSIONALLY AND QUICKLY. ALTHOUGH I AM CANADIAN DREW COLON A SERVICE ADVISOR AT GARY FORD PUT A MECHANIC ONTO MY PROBLEM AND WITHIN AN HOUR I WAS PRESENTED WITH A NEW KEY THAT FULFILLED ALL OF THE FUNCTIONS AS MY PREVIOUS KEY. WELL DONE GARY SMITH FORD GRANT FERGUSON More

Helpful Both the service department (Andy and Marshall) and the sales department (Joe, Charlene and Ron) went out of their way to help my family this past wee Both the service department (Andy and Marshall) and the sales department (Joe, Charlene and Ron) went out of their way to help my family this past week. I cannot say enough about how they helped my family and how much we appreciate them. We have purchased our last 4 vehicles from them and will continue to to the same. More

HAPPY AND BEST DEAL I BOUGHT A USED INFINITY FROM GREG AND JOHN KNIGHT, BEST DEAL, HELPFUL, VERY HAPPY WITH CUSTOMER SERVICE, AND VERY FRIENDLY. AFTER A MONTH, GREG CALLE I BOUGHT A USED INFINITY FROM GREG AND JOHN KNIGHT, BEST DEAL, HELPFUL, VERY HAPPY WITH CUSTOMER SERVICE, AND VERY FRIENDLY. AFTER A MONTH, GREG CALLED ME UP, HE FOUND ANOTHER SET OF CAR KEY. IM SO HAPPY THAT I DONT HAVE TO BUY ANOTHER SET. WILL DEFINATLY BACK FOR MY NEXT VEHICLE , ALSO HIGHLY RECOMMENDED DEALER. More

easy and quick after going to various dealerships no one worked as hard as the crew at gary smith ford. David Sweeny, John Knight, joe durm was very professional abo after going to various dealerships no one worked as hard as the crew at gary smith ford. David Sweeny, John Knight, joe durm was very professional about everything we wanted and did what they knew would make us comfortable in our car buying experience. thanks for a great car buying experience to all of gary smith ford staff! More