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Gary Smith Honda

Ft Walton Beach, FL

2.5
395 Reviews

225 Miracle Strip Pkwy, S.W.

Ft Walton Beach, FL

32548

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395 Reviews of Gary Smith Honda

October 17, 2011

Bought this "Honda certified" used car and in the six months I have owned it it has been in for over 600dollars of maintenance not covered by the warrantee or caught during the certification proc More

by BayouApoboy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mr. I don't know
Nov 01, 2011 -

BayouApoboy responded

The dealer has been in touch with me and says they will rectify this situation, i am patiently waiting.

Nov 08, 2011 -

BayouApoboy responded

Gary Smith has worked with me and I must give them credit for keeping a line of dialog going, it has taken numerous phone calls. I have also called the district manager to help inthis situation. It has been alearning experience, one I am not likely to forget. The service department did wonderful work on my car. It was costly but very good service department.

October 14, 2011

Top notch service and customer relations in every aspect. Treats me like a valued customer every visit. Appointment time always as scheduled, and the employees cited above are always willing to go above and More

by RapidRobt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne , Steven Shea and John Cleveland
October 14, 2011

Very pleasant group to work with from sales to financing. Didn't rush our decision. Open to negotiations based on other offers we had in writing. Good selection of vehicles. Beat the interest rate offere More

by mrbush
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ogle salesman, Ryan? - Manager, Financial guy-?
October 04, 2011

Good dealer. Friendly, helpful service personnel. Doesn't pressure you for more service than is required. Clean service and waiting areas. Convenient service hours and short service time.. More

by carcrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shea
September 22, 2011

I rated Gary Smith Honda "TOP NOTCH" (5)!! mR. Buchman was most professional, extremely informative and provided a very nice offer on a new Honda Accord EX. We are very happy with it and it was ev More

by FSUORCRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MR. MARTY Bichman
August 01, 2011

On vacation and the A/C went out. Steve Shea got the car in to be checked out right away and was able to have the problem fixed while I waited. More

by stlouisjim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shea
July 31, 2011

We drive over 60+ miles to have service done at Gary Smith Honda even though there is a dealership in Panama City closer to our home in Panama City Beach. Almost all of our interactions with Honda of More

by diana51holcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Shea
July 17, 2011

I took my '01 Honda Accord in for a recall notice. A part for my airbag had to be ordered but came in very quickly. When I went in for the scheduled service, the service reps were very friendly and made me f More

by wilso057
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance department
July 16, 2011

I do not enjoying shopping for new cars. I email shopped in 6 states for a Odyssey. I wanted a specific color exterior and interior with navigation. I shopped price an total cost with about 12 dealerships More

by newalicia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Buchman
July 11, 2011

My husband had to work late the evening we wanted to purchase our vehicle, and these associates stayed late to accomodate us. They were very helpful and helped us make the cash purchase we wanted, alon More

by baugusl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator, Mike, Joel
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