Gary Smith Honda

On vacation and the A/C went out. Steve Shea got the car in to be checked out right away and was able to have the problem fixed while I waited. in to be checked out right away and was able to have the problem fixed while I waited. More

We drive over 60+ miles to have service done at Gary Smith Honda even though there is a dealership in Panama City closer to our home in Panama City Beach. Almost all of our interactions with Honda of Smith Honda even though there is a dealership in Panama City closer to our home in Panama City Beach. Almost all of our interactions with Honda of Panama City have been unpleasant, right from the time we purchased a vehicle from them. As an example, I was told an appointment was not necessary to have an oil change done on my Accord. When my husband and I arrived at their dealership for this service, we were told there was a 4 hour wait! We left without the service being done and haven't been back since. You can tell when employees like their jobs. It is evident in their attitude and demeanor and in the quality of the work performed on your vehicle. The employees at Gary Smith Honda are friendly and genuinely concerned about our needs as well as our vehicle's. This is why Gary Smith Honda is our dealership of choice and we hope they have continued success throughout the years ahead. Diana Holcomb More

I took my '01 Honda Accord in for a recall notice. A part for my airbag had to be ordered but came in very quickly. When I went in for the scheduled service, the service reps were very friendly and made me f for my airbag had to be ordered but came in very quickly. When I went in for the scheduled service, the service reps were very friendly and made me feel comfortable and welcome. The appt took less than an hour and I liked that they checked other areas of my car while it was in the shop (tire tread wear, tire pressure, brake pads). Overall a great visit with courteous staff! I will definitely visit again when it's time to upgrade to a newer Honda. More

I do not enjoying shopping for new cars. I email shopped in 6 states for a Odyssey. I wanted a specific color exterior and interior with navigation. I shopped price an total cost with about 12 dealerships in 6 states for a Odyssey. I wanted a specific color exterior and interior with navigation. I shopped price an total cost with about 12 dealerships in the 6 states. Marty gave me the complete price when I asked with a signature guarantee. My van was ready and waiting for me just like I was told with all extra we had agreed on. All paper work with complete just as we had agreed via our emails. I drove home happy as a clam. Worried about licence fees ext. however the dealership responded promptly to my email and provide all necessary paperwork in a timely fashion to the tag office. My experience was very pleasant! I will definitely email Marty the next time I am in the market for a new vehicle. Alicia More

My husband had to work late the evening we wanted to purchase our vehicle, and these associates stayed late to accomodate us. They were very helpful and helped us make the cash purchase we wanted, alon purchase our vehicle, and these associates stayed late to accomodate us. They were very helpful and helped us make the cash purchase we wanted, along with a fair trade for our car. Also, we had our two young daughters with us; they enjoyed the children's play area and we were impressed that the associates helping us also interacted with them. More

We were on vacation here and had an issue with our daughters car. Took it in and they were more than happy to accomodate us with their busy schedule. Fixed us up! Thanks so much! daughters car. Took it in and they were more than happy to accomodate us with their busy schedule. Fixed us up! Thanks so much! More

Latone has been my service representative since 2004 and she has always given me excellent advice and makes my visit very enjoyable - even when I have to wait. She also alerts me to recalls on my 2002 Hon she has always given me excellent advice and makes my visit very enjoyable - even when I have to wait. She also alerts me to recalls on my 2002 Honda and overall is a great representative for Honda and service departments everywhere. Just wish there was a Honda dealer in Crestview where I live. Quite a drive to have my Honda serviced, but well worth it. More

My wife and I initially went to Gary Smith Honda to view their pre-owned inventory. , we were looking for a Gray 2008 Honda Accord (sedan) EXL with dark leather and a sun roof. Although there were many ve their pre-owned inventory. , we were looking for a Gray 2008 Honda Accord (sedan) EXL with dark leather and a sun roof. Although there were many vehicles on the lot we were unsuccessful at finding our car. Upon seeing our disappointment, Jose asked if we would like to test drive a 2011. we accepted. My wife fell in love with the car. We returned on Memorial Day and negotiated a great deal. I have heard that Pensacola is the place to buy a new car, not any more! We got the car that we wanted at the price we wanted and received 0.9% financing to boot. Gary Smith Honda treated us like family, fed us at their BBQ and made my Memorial Day weekend the best EVER!!! We will definitely go back to buy our next vehicle. Sincerely, George and Juana More

Gary Smith Honda has been wonderful to us since we bought our CR-V from them about 18 months ago. We love our Honda, but I have two regrets about the purchase and the CR-V itself. I wish that I had had the our CR-V from them about 18 months ago. We love our Honda, but I have two regrets about the purchase and the CR-V itself. I wish that I had had the automobile's windows tinted to allow for the Florida sun, and I wish that I had pursued some sort of bike rack/hitch combination before I drove the car off the lot. This dealership has been wonderful, but I wish that I had been a bit more proactive before my purchase. I love the car, and the people at Gary Smith Honda have been wonderful! More

I have given Gary Smith Honda this shining review because they deserve every accolade they receive. The moment I arrived at my appointed service time for work to be done on our Honda CRV I met nothing other they deserve every accolade they receive. The moment I arrived at my appointed service time for work to be done on our Honda CRV I met nothing other than professional service people, as well when I paid for the service I was treated with the same professional service at the Cashier however, I failed to get her name. I am very pleased with this dealership and would recommend this dealership to anyone interested in purchasing a Honda vehicle. Sincerly, Mike Quinlivan More