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Gary Yeomans Ford Palm Bay
Palm Bay, FL
737 Reviews
At Gary Yeomans Ford Palm Bay, formally Palm Bay Ford, customer service is always a number one priority. We specialize in providing consumers from Central Florida with a premium selection of new, certified pre-owned and used vehicles. Our highly-knowledgeable team will ensure that you drive away with a vehicle that not only meets your expectations, but also surpasses them.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 737 reviews
January 24, 2018
Quick, Friendly, Cheap Oil change was very fast and cheap. They pointed out several things to have looked at under warranty. In addition, Franklin was an excellent customer Oil change was very fast and cheap. They pointed out several things to have looked at under warranty. In addition, Franklin was an excellent customer representative. More
by Jonathan DanielWalton
Employees Worked With
January 23, 2018
No high pressure sales tactics I was dreading searching for a new vehicle - other dealers started with high pressure sales the moment I walked on the lot (and I left those). Having I was dreading searching for a new vehicle - other dealers started with high pressure sales the moment I walked on the lot (and I left those). Having researched already, I really just wanted to see trucks up close in person. David immediately made me comfortable. He was available but not oppressive. He answered all my questions and gave me time to think. I let him introduce me to Tommy, one of the sales managers, and he was direct on options. I came back a couple days later and bought a new F-150. Tracie took the time to explain finance and warranty, and Eli did a superb job installing accessories. This was the best car buying experience I ever had. More
by Kenneth
January 20, 2018
Great Customer Service Franklyn Wallace has a special nack for customer service. He tends to all concerns and answers all questions. This man cares about the Ford vehicle ow Franklyn Wallace has a special nack for customer service. He tends to all concerns and answers all questions. This man cares about the Ford vehicle owners and takes pride in what he does. More
by Bill Shearer
Employees Worked With
January 20, 2018
First Oil Change on Ford Escape Franklyn Wallace, Quicklane Advisor, was extremely professional and pleasant. The Service Department at Palm Bay Ford is efficient and effective. Thei Franklyn Wallace, Quicklane Advisor, was extremely professional and pleasant. The Service Department at Palm Bay Ford is efficient and effective. Their lounge is first rate. More
by Trudy Dorsey
Employees Worked With
January 19, 2018
oilchange Very fast and curious service both the service and sales department were very nice the sales man that I talked with was very knowledgeable about the t Very fast and curious service both the service and sales department were very nice the sales man that I talked with was very knowledgeable about the truck I looked at. The service department was too. More
by slimbo
January 18, 2018
Dealership gone bad.. I bought a truck back in 2016 with David Tucker and things went well and was a good deal. Fast Forward to the end of 2017 and things seems to have cha I bought a truck back in 2016 with David Tucker and things went well and was a good deal. Fast Forward to the end of 2017 and things seems to have changed at Palm Bay Ford. Mr. Tucker was very bad at returning emails and phone calls in regards to a new F250 truck purchase. Almost 6 weeks went by with little engagement from the dealership to find me the vehicle I wanted. Mr. Tucker claimed that dealer swaps were very easy and that once we found the truck I wanted it would be simple matter. I even found 4 dealerships for Mr. Tucker that had close to the truck I wanted and each time I was told the vehicles were sold or "damaged in transport". He seemed like he did not need my business or value me as a previous customer as emails stopped again for 2+ weeks. Being tired of being treated so poorly I called Kelly Ford (one of the dealerships he told me that the vehicle was already sold to someone else) and surprise surprise.....that truck was NOT sold or promised to anyone else! So I was basically lied to by the dealership and salesperson. I closed the sale with Kelly Ford on the truck the next day and was a great experience and good deal. Also their service department at Palm Bay Ford is absolutely terrible. Although Steve is a nice guy, they never fix your vehicle right the first time. Every time I had warranty work on my previous F150 it was a 2 week min wait for even an appointment and then each time the problem is not fixed and you have to wait 2 weeks again for a new appointment and inconvenience of finding rides to get around town. One issue took FOUR trip to service and even then Steve never followed up with me as he promised to check on the situation. I will NEVER deal with Palm Bay Ford again. More
by HankB
Employees Worked With
Steve Roth, Dave Tucker
January 18, 2018
Exceptional customer service Franklin showed exceptional customer service skills that made me feel very comfortable and satisfied with palmbay ford. I highly recommend Palm Bay fo Franklin showed exceptional customer service skills that made me feel very comfortable and satisfied with palmbay ford. I highly recommend Palm Bay ford service center and with out a doubt make sure to see franklin always for an honest opinion. More
by Vas84
January 17, 2018
Fantastic Dealership With Fantastic People From when you walk in the door to the time you leave everyone is there to help you. I own two 1016 cars that I got from Palm Bay and when it comes th From when you walk in the door to the time you leave everyone is there to help you. I own two 1016 cars that I got from Palm Bay and when it comes the time to get a newer model will return to this Dealership. More
by Reaper666
Employees Worked With
Other Employees :
The people in the parts department Paul, Alias Plus others., Peter "BOSTON" Longhi
January 14, 2018
great every time I come here the experience is the same. I leave completely satisfied. weather its sales or service. first time meeting Mr. Wallace. great every time I come here the experience is the same. I leave completely satisfied. weather its sales or service. first time meeting Mr. Wallace. great experience. More
by mmd2020
Employees Worked With
January 11, 2018
Great experience friendly service I've come to get my oil changed since I purchased my vehicle and I've always had friendly and quick service. Franklin has helped me twice always with I've come to get my oil changed since I purchased my vehicle and I've always had friendly and quick service. Franklin has helped me twice always with a smile he's great. More
by Reibatista
Employees Worked With
Franklin Wallace
