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Gary Yeomans Ford - Service Center

Daytona Beach, FL

4.3
197 Reviews
Call Service Center (386) 854-4829

197 Reviews of Gary Yeomans Ford - Service Center

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August 04, 2023

Joe in finance went above and beyond. He was amazing and followed up more than once to make sure my tire was taken care of. In the world we live in, where most do the bare minimum, Joe More

by Sweet1w3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Ault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Manza in finance
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Aug 05, 2023 -

Gary Yeomans Ford responded

Thank you so much for your excellent review! We are so glad that Joe and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Yeomans Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jeromie Allan General Manager

Helpful
April 26, 2023

Tommy Cheung is a great service manager, he was informative and helpful as he advocated for my 10R80 transmission replacement on my 2019 Expedition. He was willing to advocate for seat repair where More

by 2019Expedition.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Cheung
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Helpful
April 17, 2023

I brought my F150 into Gary Yeomans Ford because I had a problem with the transmission. Everyone I met in Service Department was very customer focused and friendly. My Service Advisor Thomas Lewis went abo More

by Ontario Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lewis
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Helpful
March 20, 2023

good food ,nice people, fine work,, fast work better than sliced bread best place in the c world More

by bgsubmarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Salcedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
January 17, 2023

When it’s time to service our 2010 Honda Accord we always call Lisa Klarich @ Gary Yeomans Honda. Lisa and the Service Center staff are very knowledgeable and friendly. Excellent customer service! Thank y More

by Linda K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Klarich, Service Center
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Jan 19, 2023 -

Gary Yeomans Ford responded

Hi Linda, we are pleased to hear of your experience with us here at Gary Yeomans Ford Lincoln. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Helpful
January 06, 2023

Everything went well from reservation for quick lane to recommendations for service other than what I came in for. I came to this dealer because my normal dealer had a 10-day time frame for quick lane appo More

by larryaclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 07, 2023 -

Gary Yeomans Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Helpful
January 02, 2023

Awesome Ford Dealership and Fast and Friendly Service department staff. They got repairs done fast and got me back on the road in 1 hour. AWESOME Service Staff. Thank you Tom Lewis for 5 star service More

by milwhdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lewis
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Jan 05, 2023 -

Gary Yeomans Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gary Yeomans Ford Lincoln! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
December 22, 2022

I had an urgent need for help with a tire change and ford said they could not help. Service sent their tow truck out and had my problem solved in 5 minutes. Their choice to help was above and beyond. Thanks More

by f41177
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 24, 2022 -

Gary Yeomans Ford responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Lincoln and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Helpful
December 13, 2022

Service was exceptional, we had more issues than realized when car brought in. Our service adviser handled it quickly and kept us informed each step of the way. We really appreciate Tommy and all he did fo More

by jlind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Choung
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Dec 15, 2022 -

Gary Yeomans Ford responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Lincoln and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

Dec 15, 2022 -

jlind responded

Tommy Choung was our service advisor and he got right on it. Tommy kept us informed and explained the issues, he was exceptional and we appreciated him very much. Tommy has been our advisor for other vehicles as well and always done good. Now if Ford would take care of the paint issue (which is a known defect) it would be great. Paint falling off car and this is not owners fault.

Helpful
December 01, 2022

I will never take my vehicle back to your dealership again . That is the worse customer service I’ve ever had. More

by Brian1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy c
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Dec 03, 2022 -

Gary Yeomans Ford responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 253-6771 to share more details about your visit so we can make things right.

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