Gary Yeomans Honda

Deceived and disappointed Helping my son buy his first new car only to be dissapointed beyond belief. We called the dealership and received a verbal and emailed quote and set Helping my son buy his first new car only to be dissapointed beyond belief. We called the dealership and received a verbal and emailed quote and set an appointment to drive 2 hours to buy the car the following day. Before leaving to drive down we confirmed the price of the vehicle and specifically asked if it was there were any other fees other than the dealers fee and again told no. When we arrived we were sat down to complete a paper indicating our offer and if you’ve ever shopped for a car you know what I’m talking about. I said our offer is the email that “you” sent. Bottom line, the “best he could do” after adding two “fees” was $1600 more than we agreed upon. What was ironic was as we were being told about these fees we were being lectured how other dealers lie or don’t tell you about additional fees until you get there! One of the additional fees is a pro package that we were told “every Honda dealer charges”, really?? Then why didn’t you mention it or better yet, why was it not part of the price quote? Anthony Macchia is the name of the sales manager. We left without a car. To give them a chance we called back the following day to talk to Anthony and he defended the additional fees that were never discussed before we drive two hours. I have purchased three new Hondas since 2001 and all three experiences were nothing like this. We went to Toyota and Suburu and they have been up front about everything. In the end my son accepted a Honda Insght from the first local dealer we went into as they called us back to accept our offer. We knew it was good because it was $500 lower than what we offered Yeoman’s and Anthony said if I can get it at that price anywhere else I needed to buy it. Best advice that is not personal: compare NHTSA crash test data before you look especially if the car is for a loved one. More

Fabulous Service Service was superb on my 2004 Honda. Michael Taylor went over everything in great detail, helped me prioritize what needed to be done now and what cou Service was superb on my 2004 Honda. Michael Taylor went over everything in great detail, helped me prioritize what needed to be done now and what could be delayed until budget permitted and made it a truly painless experience. This is now my go-to place. More

Outstanding service The personal service I have experienced the last three times at this dealership in first class. Rich Nichols is the best that I have ever dealt with. The personal service I have experienced the last three times at this dealership in first class. Rich Nichols is the best that I have ever dealt with. Looking forward to the new facility More

OUTSTANDING SERVICE Your service reps. Maribel & Nancy are an asset to your dealership. Look forward to dealing with them on any future service. I highly commend them Your service reps. Maribel & Nancy are an asset to your dealership. Look forward to dealing with them on any future service. I highly commend them More

Great Service Rich is Awesome !! He is friendly, courteous, and very on point. He is the best at his job. Thanks Rich!! The Roberts Family appreciates you. Rich is Awesome !! He is friendly, courteous, and very on point. He is the best at his job. Thanks Rich!! The Roberts Family appreciates you. More

Friendly Service The staff were extremely helpful. Chuck helped me in the service department and made sure everything went smoothly and that my car was properly mainta The staff were extremely helpful. Chuck helped me in the service department and made sure everything went smoothly and that my car was properly maintained. Every time I come, the staff is polite and helpful. More

Excellent experience I had an excellent experience with this Honda dealership. Juan is truly dedicated to his job. He answered all my questions and was very helpful I had an excellent experience with this Honda dealership. Juan is truly dedicated to his job. He answered all my questions and was very helpful More