Gastonia Chevrolet Cadillac Buick GMC

WOW, where do i start; i wrote several pages to owner about my complaint; he responded with a voice mail that he was one of the managers; when i texted him he then said he was the owner and wanted to mee about my complaint; he responded with a voice mail that he was one of the managers; when i texted him he then said he was the owner and wanted to meet to discuss my issue. i texted him back two days later and asked could we meet Thursday December 22nd after 2 p.m. that is the last thing i have heard. The issue goes into great detail about the service personnel. This makes me thinking about purchasing any more GMC vehicles Not the service i received for many years when Ray McKinney owned it. This is what happens when you sell to a multimillionaire like Terry Taylor AMSI. They have no idea what goes on at his more than 120 dealerships More

Julie had a hard time refunding me some money owed. I decided to go there to get the check since 'the post office' lost 2 checks. The whole process took 5 weeks. decided to go there to get the check since 'the post office' lost 2 checks. The whole process took 5 weeks. More

This story begins never judge a book by its cover🤔 so I hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for a couple weeks so it says New Jersey. He immediately tells me he can’t do the airbag recall for me that I would be more than easy for me to just have a dealer buy me do it 🤔I kind of fell that was amusing 🤠really I said well I happened to now live here also .I happen to be off work early at 2:00 PM I said when can you do it next 🧐Wednesday of next week wow. So now this is what I observed because I happen to be very observant 🙂was four salesman sitting under an awning two on golf a golf carts ready to cut off the other four for a sale. service department look like the Maytag washing machine repair man advertisement 🤣with no business ....one man was waiting in the waiting area 😁wow they must’ve really been backed up however to be blown off immediately. With an assumption I was not from the area not good.what if i I had a breakdown and I needed help couldn’t rely on this Chevy dealer😡 I thought that’s why we buy Chevys so that we have excellent service 😟sorry to say but someone with that kind of demeanor I wouldn’t let them fix my golf cart 😨. Because I’m sure if they did something wrong they would not live up to their mistake or at least come to a Customer friendly solution. I must say In today’s time there are plenty of qualified people out of work or maybe they don’t wanna work the end result is was not a pleasurable experience whatsoever again this was for a recall from Chevy for an airbag I guess because they weren’t charging you for a ton of other stuff was not making sufficient amount of money💸💵💰 you became a second-class citizen anyhow choose your dealership wisely More

I had the best experience at a dealership so far! Patrick Neil was extremely professional, understanding and friendly in his approach. At no point was I pressured to make the purchase. In and out in under 2 Neil was extremely professional, understanding and friendly in his approach. At no point was I pressured to make the purchase. In and out in under 2 hours! Will definitely be coming back for future purchases! More

So after reading the lower rated reviews I learn I’m not the only one treated like a bum here. Best advise is stay away from this dealer they will not deal and then tell you that you can’t afford their vehi the only one treated like a bum here. Best advise is stay away from this dealer they will not deal and then tell you that you can’t afford their vehicle. Randy Marion was a pleasure to negotiate with and buy from. So if you don’t agree with their price even though it’s listed as high and 2500 over fair market don’t even waste your time avoid Dustin if you do go there 😎 More

Chris was very helpful in our purchase of s used vehicle. We drove in from Tennessee to purchase the car and the process was very efficient. We drove in from Tennessee to purchase the car and the process was very efficient. More

Very Happy with our purchase and SUPER IMPRESSED with Harrison, our salesman. He went above and beyond to make sure everything went smoothly for us! Harrison, our salesman. He went above and beyond to make sure everything went smoothly for us! More

I can’t say enough good things about this dealership. Truly exceptional experience in all facets and personnel. I Purchased a brand new 2021 Silverado RST Truly exceptional experience in all facets and personnel. I Purchased a brand new 2021 Silverado RST More

I purchased a used Truck from McKenney Chevrolet and I cant get my tag . My thirsty day tag is dead and I am un able to drive it. And I am being lied to about when it is coming in. Unless you need a lot o cant get my tag . My thirsty day tag is dead and I am un able to drive it. And I am being lied to about when it is coming in. Unless you need a lot of drama in your life buy somewhere else! More