Gastonia Chrysler Dodge Jeep Ram - Service Center

If it’s not a routine oil change, prepare for long wait times, leaving your vehicle with no offer of another to drive the days while it’s getting worked on and costly repairs times, leaving your vehicle with no offer of another to drive the days while it’s getting worked on and costly repairs More

As always, the work on my Jeep was performed quickly and courteously by an excellent group of associates who understand what Customer Service truly means. Thank you for caring. courteously by an excellent group of associates who understand what Customer Service truly means. Thank you for caring. More

Excellent experience working with the team at Dodge of Gastonia. I’ve had work done there before and always have a good experience. Gastonia. I’ve had work done there before and always have a good experience. More

Couldn’t balance tires and told me the deans Michelins were bad. Still charged me. Went to Discount Tire next day and they balanced them. were bad. Still charged me. Went to Discount Tire next day and they balanced them. More

Horrible service. They said they could not duplicate the problem with my car overheating after keeping my car for 4 days (3 business days and Sunday). As soon as I pic They said they could not duplicate the problem with my car overheating after keeping my car for 4 days (3 business days and Sunday). As soon as I picked up my car it broke down within 15 miles. I had to raise xxxx and call corporate in order for them to tow it back after saying they couldn’t find the problem. Long story short, they should do better with customer service skills and service dept needs to make sure they are hiring knowledgeable techs that can introduce variables to properly fix the cars they are servicing. They didn’t even diagnose my car with the computer even though I gave them permission when dropping off my car. More

Service was great as always! I told Anabell what I was there for. She had the tech look at it and come up with a plan and pricing. She came to me and went over it. I agreed. and I told Anabell what I was there for. She had the tech look at it and come up with a plan and pricing. She came to me and went over it. I agreed. and got it done! More

Josh was very helpful! I’ll be back for my next service. Thank you so much. I’ll be back for my next service. Thank you so much. More

To slow in the maintenance department and to hi on your maintenance fees and that's it's maintenance fees and that's it's More

Good service done in a timely mannner, I was in and out in under two hours in under two hours More

Awesome service kind people stand behind what they say and honor all offers regardless time offered and honor all offers regardless time offered More