Gates Chevrolet of South Bend

They took care of all my needs and they took real good care of me I will be coming back care of me I will be coming back More

Phoenix was very nice and professional. .ge answer any question I asked..It was very nice talking with him. .ge answer any question I asked..It was very nice talking with him. More

I've had decent service here before. This particular time however, I was disappointed in the time it took and, in my opinion, the exorbitant cost for the service. An oil change, tire r This particular time however, I was disappointed in the time it took and, in my opinion, the exorbitant cost for the service. An oil change, tire rotation and replacement of (2) TPI units was a total of $343. The oil change/rotation has a built in labor cost for the advertised service price. The TPI were $75 for the pair. The total labor charge was $168 for this particular portion of the service. I have mounted and balanced tires in my working career. There is no way it takes this amount of service time to dismount, change out the sensors and remount / balance . Very disconcerting. There was also a Labor / Other charge for $38 that factored into the cost becoming what it did. Yes, I was given the cost up front and approved the work. I was there and committed to having the service work performed. I was and still am just perplexed at how this service came to this amount of labor charge. The Misc. charge of $38 is questionable also. A couple shop rags and some hand cleaner? This just added to the overall bottom line creating sticker shock. The service took a bit over 2 hours. I had an appointment. It just seems to me to have been a very lengthy wait for the type of services that were rendered. More

This is my second time purchasing a vehicle and because of Mike Clark when it’s time for my third I’ll be back again!!! of Mike Clark when it’s time for my third I’ll be back again!!! More

I do not know Jarrod but Kasey Hamm was my salesman. He did a really nice job. He did a really nice job. More

Dealing with Gates was an extremely pleasant experience. From the time I made the call to have my recall scheduled they were very helpful. Gabby was so considerate, very welcoming and courteous. When making From the time I made the call to have my recall scheduled they were very helpful. Gabby was so considerate, very welcoming and courteous. When making my appointment, they mentioned it could take an hour or two to finish the needed work. The service department was thorough and my needs were met within an hour. I am very happy to work with Gates and their staff anytime. More

Very good, came in in the morning without an appointment and had my truck repaired by noon and had my truck repaired by noon More

Clean area, nice staff, got me in and out proficiently considering how busy they seemed. considering how busy they seemed. More

Friendly and courteous. They work to get our vehicle in and out and we feel they have e our best interest. We’ve dealt with Michiana Chrysler and you are hands down 100% They work to get our vehicle in and out and we feel they have e our best interest. We’ve dealt with Michiana Chrysler and you are hands down 100% better than their best day. This makes us and our other family members want to buy a car from you. More

Gabby is always top notch, as is the entire staff at this location! Mike Clark is a phenomenal leader of his team and we gladly will refer friends and family to Gates of South Bend! location! Mike Clark is a phenomenal leader of his team and we gladly will refer friends and family to Gates of South Bend! More