Gabrielle Handley

Gabrielle was amazing. Helped me out and when I presented her with changes on what I wanted done she was very nice and made it happen. The way she treats customers and glad Helped me out and when I presented her with changes on what I wanted done she was very nice and made it happen. The way she treats customers and gladly helps is why I have been and will continue to be a loyal customer. More

by Tschmidt Verified Customer Verified Customer

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Very knowledgeable, and everything was done in a timely manner. Definitely would recommend Gates in South Bend! manner. Definitely would recommend Gates in South Bend! More

by jodyb574 Verified Customer Verified Customer

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Austin and Gabriella went above and beyond when I had an issue with my new car less than 30 days after purchasing it. The original dealership kept pushing the issue off to just get my vehicle in to be looke issue with my new car less than 30 days after purchasing it. The original dealership kept pushing the issue off to just get my vehicle in to be looked at. Austin and Gabriella got my car in the very next day, quickly took care of the minor issue, and treated both me and my vehicle with exceptional care and professionalism throughout the entire process. I can’t say enough good things about the level of customer service they provided. Their willingness to step in and help when another dealership wouldn’t has absolutely earned my business. I highly recommend them to anyone looking for a dealership/service that truly cares about its customers. More

by sage.nemeth Verified Customer Verified Customer

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I’m impressed with the knowledge of the staff when it comes to the questions about the questions I have re: my 4-Runner . Anything from battery, tire pressure and especially the settings thing about all comes to the questions about the questions I have re: my 4-Runner . Anything from battery, tire pressure and especially the settings thing about all the bells & whistles . Gabrielle especially clarifies all the tech stuff and talks real my language . In other words, totally explains why some issues need attention ASAP and others are good to mark on my calendar for appt in a couple months or so ! Smart young woman .. Well trained for this position! Easy to see she has her clients safety at heart .. More

by MESTACHMARLENE Verified Customer Verified Customer

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Al was the mechanic always does a great job Staff was friendly. Efficient building was very clean. friendly. Efficient building was very clean. More

by Hayes210 Verified Customer Verified Customer

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Nice clean place. Beautiful waiting lounge with free coffee. Everyone is very friendly. Thanks, Will be back. Beautiful waiting lounge with free coffee. Everyone is very friendly. Thanks, Will be back. More

by lukeferg8978 Verified Customer Verified Customer

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Easy quick and reliable service. As well Gabrielle is very helpful and a beautifully kind person. As well Gabrielle is very helpful and a beautifully kind person. More

by Antonio.ballin.10 Verified Customer Verified Customer

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Dealing with Gates was an extremely pleasant experience. From the time I made the call to have my recall scheduled they were very helpful. Gabby was so considerate, very welcoming and courteous. When making From the time I made the call to have my recall scheduled they were very helpful. Gabby was so considerate, very welcoming and courteous. When making my appointment, they mentioned it could take an hour or two to finish the needed work. The service department was thorough and my needs were met within an hour. I am very happy to work with Gates and their staff anytime. More

by Lewsnell Verified Customer Verified Customer

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Very good, came in in the morning without an appointment and had my truck repaired by noon and had my truck repaired by noon More

by Ddelio Verified Customer Verified Customer

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Gabby is always top notch, as is the entire staff at this location! Mike Clark is a phenomenal leader of his team and we gladly will refer friends and family to Gates of South Bend! location! Mike Clark is a phenomenal leader of his team and we gladly will refer friends and family to Gates of South Bend! More

by sarahjo136 Verified Customer Verified Customer

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