Gabrielle Handley

About the service department, not satisfied at all. I purchased a 2019 Chevy Traverse two months ago, and I've already spent a little over $500.00 on it. They had a 100-point inspection on the vehicle, I purchased a 2019 Chevy Traverse two months ago, and I've already spent a little over $500.00 on it. They had a 100-point inspection on the vehicle, but the taillight assembly had a small hole. I didn't see it until a week later, brought it to their attention, and I had to pay for it. In addition, the car drives like it's pulling something, but every time they check it out, they can't find anything. I had someone ride with me and they took it out of 4-wheel drive and put it in 2-wheel drive. It seemed to alleviate the problem for a couple of days. Now, sporadically, it does it. I've never driven a car that had that problem, whether in 4-wheel or 2-wheel drive. Also, the brakes are squeaking annoyingly. I've taken it in several times, and they say the brake pads are fine, everything is operating as it should. They say moisture is building up in the brakes, and they can't do anything about that. It's annoying! I've never had a car that had a problem that couldn't be repaired. Very disappointing. More

by lbl418 Verified Customer Verified Customer

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I recently had a flat tire called Gates Chevrolet for a new tire and with in that hour I was back on the road with a new tire thanks to maintenance and staffing crew new tire and with in that hour I was back on the road with a new tire thanks to maintenance and staffing crew More

by watsonperry2012 Verified Customer Verified Customer

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Exceptional experience! The staff was incredibly friendly, and the service was remarkably fast. The waiting area was spotless and comfortable, making for a seamless visit. I The staff was incredibly friendly, and the service was remarkably fast. The waiting area was spotless and comfortable, making for a seamless visit. I will definitely return in the future. More

by Randy R. Verified Customer Verified Customer

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Oil change and tire rotation service had 11 am appointment. The service turn around was 3 hours on a service that should've have taken 1 hour at the longest. appointment. The service turn around was 3 hours on a service that should've have taken 1 hour at the longest. More

by karlql99 Verified Customer Verified Customer

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Jarad is extremely good at his job on getting the customer what they need done for service. He has a great understanding about the service department. It’s always a job well done with Ozinga customer what they need done for service. He has a great understanding about the service department. It’s always a job well done with Ozinga More

by Timhouin Verified Customer Verified Customer

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Gabrielle always take care of us with our cars. Usually prompt and communicative with us Usually prompt and communicative with us More

by jburzynski Verified Customer Verified Customer

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Friendly, attentive All personal was pleasant. Th building was well kept. I enjoyed looking at the vehicles on display. Th building was well kept. I enjoyed looking at the vehicles on display. More

by jbones68 Verified Customer Verified Customer

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You guys are the best that takes care of problems that needs fixing and solving issues needs fixing and solving issues More

by missyandersen20 Verified Customer Verified Customer

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Easy to schedule & i know the work is done correctly Done ?? Now your a pain in my xxx! How's that... ?? Now your a pain in my xxx! How's that... More

by michael.g.conway Verified Customer Verified Customer

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Every one has been pleasant and friendly. Service has been quick and staff is pleasant. Service has been quick and staff is pleasant. More

by capndcharters Verified Customer Verified Customer

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