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Jarod Downs
56 Reviews
56 Reviews
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56 Reviews of Jarod Downs
Verified Customer
July 17, 2026
Disappointed with service center. Brought my car in for a rattling noise in the front of car. I was told that it was a loose bolt and a new one was installed. When I got my car back a Brought my car in for a rattling noise in the front of car. I was told that it was a loose bolt and a new one was installed. When I got my car back and started it the noise from the engine was still there. Turns out that my serpentine belt tensioner was bad. Seems like dealership didn't even start the car or look at it. The noise is impossible to ignore. More
by DEVIN.M.EDWARDS13
July 07, 2026
I wouldn't make an appointment for service it doesn't matter. I like Gates but very disappointed I wasn't told about the shield that covers the oil pan was loose and it almost fell off when I am driving matter. I like Gates but very disappointed I wasn't told about the shield that covers the oil pan was loose and it almost fell off when I am driving on Highway. i like to come back but a little Leary. thanks for letting me make a comment More
by avickrey0
June 21, 2026
First time their. Quickly diagnosed the problems and had it fixed for me the next morning. The car is now driving like it did when it was brand new and it's 13 years o Quickly diagnosed the problems and had it fixed for me the next morning. The car is now driving like it did when it was brand new and it's 13 years old! Excellent work! More
by ironrockinghorse
Other Employees Tagged: Jarod Downs
June 06, 2026
I've had decent service here before. This particular time however, I was disappointed in the time it took and, in my opinion, the exorbitant cost for the service. An oil change, tire r This particular time however, I was disappointed in the time it took and, in my opinion, the exorbitant cost for the service. An oil change, tire rotation and replacement of (2) TPI units was a total of $343. The oil change/rotation has a built in labor cost for the advertised service price. The TPI were $75 for the pair. The total labor charge was $168 for this particular portion of the service. I have mounted and balanced tires in my working career. There is no way it takes this amount of service time to dismount, change out the sensors and remount / balance . Very disconcerting. There was also a Labor / Other charge for $38 that factored into the cost becoming what it did. Yes, I was given the cost up front and approved the work. I was there and committed to having the service work performed. I was and still am just perplexed at how this service came to this amount of labor charge. The Misc. charge of $38 is questionable also. A couple shop rags and some hand cleaner? This just added to the overall bottom line creating sticker shock. The service took a bit over 2 hours. I had an appointment. It just seems to me to have been a very lengthy wait for the type of services that were rendered. More
by SLINGER1022
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