Jarod Downs

I wouldn't make an appointment for service it doesn't matter. I like Gates but very disappointed I wasn't told about the shield that covers the oil pan was loose and it almost fell off when I am driving matter. I like Gates but very disappointed I wasn't told about the shield that covers the oil pan was loose and it almost fell off when I am driving on Highway. i like to come back but a little Leary. thanks for letting me make a comment More

by avickrey0 Verified Customer Verified Customer

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Keep up the good work Done Done Done Nice Well done I guess I guess ????? guess I guess ????? More

by rodneykline53 Verified Customer Verified Customer

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Very helpful with the issues at hand and immediately told me what needed to be brought to attention me what needed to be brought to attention More

by takach.ethan Verified Customer Verified Customer

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The place looked clean and welcoming. All of my questions were answered, excellent service provided. All of my questions were answered, excellent service provided. More

by mrs.busch84 Verified Customer Verified Customer

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First time their. Quickly diagnosed the problems and had it fixed for me the next morning. The car is now driving like it did when it was brand new and it's 13 years o Quickly diagnosed the problems and had it fixed for me the next morning. The car is now driving like it did when it was brand new and it's 13 years old! Excellent work! More

by ironrockinghorse Verified Customer Verified Customer

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They took care of all my needs and they took real good care of me I will be coming back care of me I will be coming back More

by Rich72370 Verified Customer Verified Customer

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I've had decent service here before. This particular time however, I was disappointed in the time it took and, in my opinion, the exorbitant cost for the service. An oil change, tire r This particular time however, I was disappointed in the time it took and, in my opinion, the exorbitant cost for the service. An oil change, tire rotation and replacement of (2) TPI units was a total of $343. The oil change/rotation has a built in labor cost for the advertised service price. The TPI were $75 for the pair. The total labor charge was $168 for this particular portion of the service. I have mounted and balanced tires in my working career. There is no way it takes this amount of service time to dismount, change out the sensors and remount / balance . Very disconcerting. There was also a Labor / Other charge for $38 that factored into the cost becoming what it did. Yes, I was given the cost up front and approved the work. I was there and committed to having the service work performed. I was and still am just perplexed at how this service came to this amount of labor charge. The Misc. charge of $38 is questionable also. A couple shop rags and some hand cleaner? This just added to the overall bottom line creating sticker shock. The service took a bit over 2 hours. I had an appointment. It just seems to me to have been a very lengthy wait for the type of services that were rendered. More

by SLINGER1022 Verified Customer Verified Customer

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Friendly and courteous. They work to get our vehicle in and out and we feel they have e our best interest. We’ve dealt with Michiana Chrysler and you are hands down 100% They work to get our vehicle in and out and we feel they have e our best interest. We’ve dealt with Michiana Chrysler and you are hands down 100% better than their best day. This makes us and our other family members want to buy a car from you. More

by Pammykay62 Verified Customer Verified Customer

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Very nice and professional sales and service people and information about the vehicle was great information about the vehicle was great More

by clamies Verified Customer Verified Customer

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She is always amazing and patient and kind. She has never failed to help us out even when we’re struggling. She has never failed to help us out even when we’re struggling. More

by mouraquinn Verified Customer Verified Customer

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