Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Gates Chevrolet of South Bend - Service Center
South Bend, IN
138 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
138 Reviews of Gates Chevrolet of South Bend - Service Center
Sort by
September 29, 2020
Each time all have been very professional and timeline have been kept. There is never an issue with insurance filing or change in price quoted. have been kept. There is never an issue with insurance filing or change in price quoted. More
by MSALAZAR94
Verified CustomerEmployees Worked With
September 27, 2020
3 weeks was way too long. When we were called to pick up truck it was not completed on a Friday. Had to come back on Tuesday afternoon so it was an extra trip. truck it was not completed on a Friday. Had to come back on Tuesday afternoon so it was an extra trip. More
by FRANNOTREDAME
Employees Worked With
September 24, 2020
routine oil change, handled great as always. Had front brakes and rotors replaced in May, they have been squeaky since. Had them checked and they where removed and cleaned then remounted. Still have the o brakes and rotors replaced in May, they have been squeaky since. Had them checked and they where removed and cleaned then remounted. Still have the occasional squeak( 2 times heard since service visit) so not sure what is going on but for now its manageable. More
by WEISSFUSSD
Employees Worked With
September 21, 2020
We have taken our vehicles to Gates Service Dept on Ireland Road for many years because we trust Teena A. Great service and friendly staff! Ireland Road for many years because we trust Teena A. Great service and friendly staff! More
by MITCHELA5482
Employees Worked With
September 09, 2020
As always courteous service, friendly and helpful staff. Went in for an oil change, paperwork was done quickly and my wait was less than 40 minutes. Went in for an oil change, paperwork was done quickly and my wait was less than 40 minutes. More
by RETTAJO2566
Employees Worked With
September 05, 2020
Visited the autobody shop after an accident. Good work. Had to wait 3 weeks to get in but once in, timely. Low tire light has been on since. Not sure if the sensor was just not reset or, if the tire is a Had to wait 3 weeks to get in but once in, timely. Low tire light has been on since. Not sure if the sensor was just not reset or, if the tire is actually a little low. Not noticeable by eye or feel. Otherwise, went it smoothly. They worked well with my insurance company. No issues there. More
by KELLIEMS75
Employees Worked With
Unsure
September 01, 2020
I went in for a tire replacement I had hit something in a rainstorm and it blew out my tire. Great service and very friendly staff. rainstorm and it blew out my tire. Great service and very friendly staff. More
by REICHERTNANCY
August 14, 2020
It was a short wait. They make sure they do extra for you. And it’s a great price. I love this place. I’ll go here every time. you. And it’s a great price. I love this place. I’ll go here every time. More
by HALEY
August 12, 2020
Teena is very honest and doesn’t tell you it’s broke unless it is and gives fair prices. She is great to work with. unless it is and gives fair prices. She is great to work with. More
by KELLYKISSEL
Employees Worked With
July 29, 2020
Very Unprofessional and Rude I was not pleased with the attitude and the lack of attention from being a loyal Gates customers for many years. During our phone conversation, Ray wa I was not pleased with the attitude and the lack of attention from being a loyal Gates customers for many years. During our phone conversation, Ray was unprofessional, rude, and insensitive. In today's environment, people need to know that they matter. If it wasn't for Mike Clark stepping in on my behalf. Our business would had went elsewhere. Because of Mike and his years of representing what Gates stands for "caring and customer satisfaction", I will continue to be a Gates customer but will not have my body work serviced at the Ireland location. More
by SunshineTraverse
Employees Worked With
