Gates Chevy World

I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense More

I was disappointed last time I had my car serviced when they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense they left the cap off my coolant reservoir and my car overheated and I was out of town and it was an unexpected expense More

Honored my $5 coupon and was clear on expectations/price increase and how long it would take increase and how long it would take More

John Janiak was a pleasure to work with fron the beginning to the end of the service on the car, he truly communicated wonderful showed that he cared and I truly am grateful for his expertise beginning to the end of the service on the car, he truly communicated wonderful showed that he cared and I truly am grateful for his expertise More

I wish they could have gotten the parts sooner for my repair. It wasn't their fault. Parts should be easier to get. repair. It wasn't their fault. Parts should be easier to get. More

Hannah was very kind and she made the process simple. I only do oil changes here. Very reliable. I only do oil changes here. Very reliable. More

I wasn't going to answer this but the texts are incredibly annoying and so is Chevy Worlds service so here u go. They get the job done but they have 0 sense of time management. First time I came wa incredibly annoying and so is Chevy Worlds service so here u go. They get the job done but they have 0 sense of time management. First time I came was for a battery change, should've taken 2hrs MAX. I was sitting in the waiting room for 4 hours. The man working on my car came in to tell me that my car had been finished an hour ago. I was the only person/car there. So it took 3 hours for the hour long service, and they forgot to text me that my car was done taking another hour. Second time was for an oil change, should've taken 45 mins max but I gave an extra 45 mins because there was a car in front of me getting theirs changed first. After an hour I went to check if they started on my car and they hadn't even started on the car in front of mine. There were no other customers, just me and the lady getting our oil changed. I saw about 15 employees sitting around on phones and talking to each other but not one of them was doing their job. I saw them pull my car into the garage when they finally decided to start working on it, and it took them 30 mins. It's incredibly aggravating. We come to the shop to get our cars fixed so we can leave and finish doing what we need to do, not so the employees can have a sleepover in the garage while we're sitting in the waiting room for 4 hours with the tv at 100 waiting for them to do what they get paid for. My experience was a 2. It wasn't horrible because the job got done, but this place needs a different type of management or something. New rules. It's not a work place to them. More

In the waiting room, one of the salesmen walked past and told me to smile more told me to smile more More

Efficient and thorough Mike is great to work with, very friendly and knowledgeable Thank you friendly and knowledgeable Thank you More

Short time , effective, and affordable prices Chevy world has one of the best maintenance personnel in the area. has one of the best maintenance personnel in the area. More