Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates GMC Nissan
North Windham, CT
3,857 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,857 reviews
December 29, 2020
I was looking for a low mileage, used Equinox. Found one online at Gates GMC Buick Nissan. Much to my surprise I had a great experience with them. Veronica greeted me in the parking lot, answered all of online at Gates GMC Buick Nissan. Much to my surprise I had a great experience with them. Veronica greeted me in the parking lot, answered all of my questions and no pressure of any kind. a couple of days later I drove away with my beautiful Equinox. I noticed a stone chip on the hood but wrote it off to "used car." About 4 weeks later I asked about touch up paint for the hood...she told me they would order the paint and reapply the simoniz finish over it. Now that to me is customer service! I will definitely recommend Veronica at Gates GMC Buick Nissan to anyone who needs a vehicle!! More
by athomeshopper
Employees Worked With
Veronica Greene
December 29, 2020
I was actually very pleased with the overall service with veronica , She was helpful and a pleasure to talk to . I will definitely recommend her and the staff of gates to anyone with veronica , She was helpful and a pleasure to talk to . I will definitely recommend her and the staff of gates to anyone More
by stephencouch
Employees Worked With
Veronica Greene
December 27, 2020
Love the service there helped me out treated me like family I will be going back there again when I need another car in the future family I will be going back there again when I need another car in the future More
by Vip66002000
December 26, 2020
People are friendly and personable . Go out of their way for you. Found the dealership it self to be very clean and precautions taken seriously during this pandemic. for you. Found the dealership it self to be very clean and precautions taken seriously during this pandemic. More
by Sharonpostemski
Employees Worked With
December 24, 2020
I would like to update my horrible experience with the worst dealer in the country gates. After buying a loaded Denali truck at full msrp and the dealer dragged it's feet getting the truck paperwork done worst dealer in the country gates. After buying a loaded Denali truck at full msrp and the dealer dragged it's feet getting the truck paperwork done they decided to give me a little holiday present by loosing one of the 2 keys. Nobody had the courtesy of telling me they let the runner do that. Then after a week of not getting me key they decided to hire a local key company who didn't call me and was unresponsive and finally answered back with he needs to order a key because he didn't have one. I said enough is enough tried reaching out to Chris Reddy (salesman) got no answer, so i went to a local GMC dealer and bought the key. Now I am currently fighting with gates to get reimbursed. 70k dollar truck refused to budge on price, fought with them to get the truck, lost my 400 key refuse to replace it, cheapest dealer on the planet!! They could squeeze a nickel to get 2 dimes. The gates are making millions and don't give 2 hoots about customers. RUN FROM THIS PLACE, THIEVES, LIARS, AND CHEAPSKATES!!! TOMAS GATES SEND ME MY CHECK FOR THE KEY!!! YOU DEALERSHIP IS THE PITTS!!! STOP BEING A CHEAPSKATE YOU SCREWED UP NOW OWN UP AND PAY FOR THE KEY. You have millions you can let go of 400 dollars. It's your staff who lost it take it out on them not your customer. More
by Tom.indge
December 22, 2020
The staff at Gates make you feel like family. This is the 4th car I’ve bought from them. They always give a fair deal and are easy to work with. 4th car I’ve bought from them. They always give a fair deal and are easy to work with. More
by AnnieO218
December 21, 2020
As always, great experience! I have been doing business with Gates since 2017 and always had an excellent experience. Their customer service is excellent and everybody are really professionals. They will m with Gates since 2017 and always had an excellent experience. Their customer service is excellent and everybody are really professionals. They will make sure you leave that place satisfied and with a good deal! More
by dejesus0715
December 19, 2020
Martin was extremely friendly and welcoming. He has a great sense of humor and a charming personality. Martin was outstanding and very helpful. Wouldn’t mind dealing with him again. great sense of humor and a charming personality. Martin was outstanding and very helpful. Wouldn’t mind dealing with him again. More
by Crystal
Employees Worked With
December 19, 2020
My wife visited Gates GMC Buick Nissan to renew her lease, came home and suggested I trade in my 6-year-old Hyundai Sonata and purchase something safe for our family, especially since I bring my daught lease, came home and suggested I trade in my 6-year-old Hyundai Sonata and purchase something safe for our family, especially since I bring my daughter to school and pick her up each day, a roughly 50-mile round trip total. Jimmie Patterson was patient and very helpful and my wife and I are now the proud owners of two new Nissan Rogues! I have nothing but positive things to say about Gates GMC Buick Nissan! More
by Michael
Employees Worked With
December 15, 2020
My pleasure dealing with Paul. Very professional and humanity 2 qualities rarely seen today in a sales person. I am very happy with my car humanity 2 qualities rarely seen today in a sales person. I am very happy with my car More
by ada cabral
