Gates GMC Nissan

Excellent customer service Very helpful. Second vehicle. Highly satified. Thankyou Martin Nate and Chris for helping me find the right vehicle and a good price. I will recommend Very helpful. Second vehicle. Highly satified. Thankyou Martin Nate and Chris for helping me find the right vehicle and a good price. I will recommend family and friends. More

straight talking professionals in every aspect! Sales, finance, and management all were fact driven, courteous, and eager to negotiate a fair trade and new car purchase price with the minimum of run Sales, finance, and management all were fact driven, courteous, and eager to negotiate a fair trade and new car purchase price with the minimum of runaround. More

Excellent & Personal Service Paul Bacon was an outstanding salesman. He answered all our questions and was very patient in listening to all our concerns. He went above and beyon Paul Bacon was an outstanding salesman. He answered all our questions and was very patient in listening to all our concerns. He went above and beyond to ensure we got the SUV we wanted. More

Absolutely Amazing I can't adequately put into words the level of professionalism and top-notch customer service my wife and I experienced at Gates GMC Buick Nissan, but I can't adequately put into words the level of professionalism and top-notch customer service my wife and I experienced at Gates GMC Buick Nissan, but I will try to convey just how happy we are. This dealership is truly the gold standard. This is apparent as soon as you pull into the lot. There was someone at the entrance, holding the door for us, welcoming us inside with a smile. We were made to feel at-ease. Todd listened to exactly what my wife and I were looking for in a vehicle, and it only took a few test drives to find the perfect fit. I have been to multiple car dealerships where the salesperson seems driven to sell a certain car or at a certain margin, it doesn't feel organic or it feels forced. Absolutely not the case here. We felt that Todd actually wanted to find the best car for our needs, he wasn't overbearing; instead he was honest, patient and knowledgable. He and every other employee at this location went above and beyond our expectations, took their time to explain the process, and answered every question thoroughly and succinctly. They work as a team seamlessly, as Denny took our jumbled thoughts of what we were looking for, took the time to go through the inventory with us to prepare a good plan of action for when we arrived on the lot. Denny relayed this information to Todd - and the first few vehicles that we wanted to test drive were already warmed up in the lot ready to go when we arrived early on a bitterly cold Saturday morning. Anthony in the financial department took the time to explain the financials, made sure that we understood the process, what we were signing, and went over every detail for a personalized experience that we felt good about. Every car sold gets 2 years of free scheduled maintenance, and they make sure you get your first appointment scheduled before you leave. They gave us a much better trade-in value than we expected for our old vehicle and even though the dealership was busy, we felt taken care of and valued as a customer. Any concern we had, they mitigated it. Any request we had, they fulfilled. I believe that if something is within their power, they will do whatever they can to make the customer happy. The deal we got on the Certified Used 2015 Nissan Altima was the icing on the cake. We feel great about the caliber of car we purchased, for the price. We will be recommending Todd, Denny, and Gates GMC Buick Nissan to all of our friends and family, and they absolutely have made us customers for life. We haven't been able to stop raving about this experience. You are making a large purchase/commitment when buying a vehicle, and this dealership made it an enjoyable one. More

Trust is everything when you're making a big purchase. With this being the first vehicle I have ever financed it was important I trusted the company. Gates and Martin Quinones not only provided me with com With this being the first vehicle I have ever financed it was important I trusted the company. Gates and Martin Quinones not only provided me with comfort and safety, they also made me feel like I was among family and could return with anything I ever need. It is a pleasure knowing I will always have someone I can turn to when questions, problems, and or concerns arise. Thank you for making this big decision an easy and exciting experience. More

Nathan and Crew My girlfriend and I leased 2017 Nissans and could not have asked for a better salesman. Nate was awesome, he listened to what we had to say, what we My girlfriend and I leased 2017 Nissans and could not have asked for a better salesman. Nate was awesome, he listened to what we had to say, what we were looking for and what we truly wanted. I have never felt so comfortable with a salesperson in my life, never mind a car dealership. It is such a wonderful place to be. Everyone is smiling and asks if you might want or need anything while you shop. Thanks Nathan for your knowledge, patience and understanding! You ROCK! Kim & Mike More

Great experience Having Martin as a salesman was great he made sure that I was happy what I purchased and made sure that it had everything I wanted Having Martin as a salesman was great he made sure that I was happy what I purchased and made sure that it had everything I wanted More

Nicholas Florentino Nickolas Florentine was awsome, made it a very simple and stress free process. Bought the car for my wife he picked out the perfect car for her. Nickolas Florentine was awsome, made it a very simple and stress free process. Bought the car for my wife he picked out the perfect car for her. More

Nicholas Florentino Nick was so nice and helpful. He even came in on his day off to show me all about my car. Best experience at a dealership I've ever had. Nick was so nice and helpful. He even came in on his day off to show me all about my car. Best experience at a dealership I've ever had. More

Nick is the best! I recently purchased a 2018 Nissan Rogue with Nick and really don’t think I’ll ever buy a car from anyone else! Nick provided 5 star service from the I recently purchased a 2018 Nissan Rogue with Nick and really don’t think I’ll ever buy a car from anyone else! Nick provided 5 star service from the moment I walked in the door to the moment I drove off the lot. He is extremely knowledgeable about all of the vehicle options and capabilities. Even the dealership as a whole was accommodating and sent runners to get my car registered in MA, saving me a trip! I would highly recommend purchasing with Nick at Gates Nissan. More