Gates GMC Nissan

Outstanding customer service Gates is a breath of fresh air. Absolutely no pressure. The staff is knowledgeable, honest, and friendly. Very comfortable environment. Best car buy Gates is a breath of fresh air. Absolutely no pressure. The staff is knowledgeable, honest, and friendly. Very comfortable environment. Best car buying experience ever! More

Good experience Martin was very helpful and clear in his description of the safety features of the Rogue which I purchased and I feel really comfortable and safe dri Martin was very helpful and clear in his description of the safety features of the Rogue which I purchased and I feel really comfortable and safe driving my car. More

Purchase of a used Cadillac Martin Quinones was my Sales Representative. My situation is such that I lost my job late last year. Therefore, I couldn't afford the payments on Martin Quinones was my Sales Representative. My situation is such that I lost my job late last year. Therefore, I couldn't afford the payments on a fully loaded '14 Ford Explorer Sport , which I had purchased out of state. The embarrassment of having to explain this to a Sales Rep was something that I was not looking forward too. I expected a pleasant thank you and 'we will see you later'. However, I'm pleased to say, that this was not the case with Martin. In fact, ALL of the employees and management at Gates treated me as if I was the most important person on the face of the earth. Coming from a service industry and having been employed at some very high profile facilities, I can tell when someone is 'lipsyncing' concern for a customer. Martin and Gates thou, truly stand behind their expressions of care. He (and others) went above and beyond to get me into a car, despite my financial status . Upon their recommendation, they were able to put me into an '08 Cadillac CTS AWD, which is reliable, stylish and in terrific condition. My extremely positive experience hasn't stoped with my purchase. Rather, if anything, it has only grown and is now being shown by Jeana in the Service Department. When I have brought the car in for regular service, I am treated like royalty. In short, I'm have never been treated with such compassion and understanding by an auto dealership. When my financial situation improves, my next car purchase will be from Gates, where I (or you) come first ! More

Got want I wanted at a very fair price Martin is excellent at what he does. I was all over the place regarding what car I might want to purchase and he was not only patient but asked all th Martin is excellent at what he does. I was all over the place regarding what car I might want to purchase and he was not only patient but asked all the right questions to help me make my decision. The negotiation process was transparent and fair. I recommend Gates GMC Buick Nissan and Martin Quinones in particular with no hesitation. More

Great sales experience Martin worked hard to get me the vehicle that I wanted with all the features and accessories I requested. I would highly recommend him and Gates GMC f Martin worked hard to get me the vehicle that I wanted with all the features and accessories I requested. I would highly recommend him and Gates GMC for new vehicle purchases. More

LIFE SAVERS, AMAZING EMPLOYEES, GREAT CUSTOMER SERVICE! A BIG THANK YOU TO NICK TRUAX, BRIAN PHILIPS, JIMMY YILMAZ, AND TOMAS GATES. YOU GUYS ARE TRULY LIFE SAVERS. EVERYONE WAS FRIENDLY AND ACCOMODATING. I A BIG THANK YOU TO NICK TRUAX, BRIAN PHILIPS, JIMMY YILMAZ, AND TOMAS GATES. YOU GUYS ARE TRULY LIFE SAVERS. EVERYONE WAS FRIENDLY AND ACCOMODATING. I REALLY APPRECIATE THEM GOING THE EXTRA MILE TO FIND ME A CAR THAT WILL HELP ME BECOME MORE SUCCESSFUL IN THE YEARS TO COME. THANKS AGIAN TO NICK TRUAX FOR HIS OUTGOING ENERGY AND FRIENDLINESS, BRIAN PHILIPS FOR HIS ENTHUSIAM AND WILLIGNESS TO HELP, JIMMY FOR IS ELECTRIYING PERSONAILTY, AND TOMAS GATES FOR MAKING ME FEEL AS COMFORTABLE AS POSSIBLE AS I WALKED IN. NOW I CAN ENJOY MY BRAND NEW 2015 NISSAN VERSA WITH NOT WORRIES. I HIGHLY RECCOMEND GATES GMC BUICK NISSAN TO EVERYONE!! More

Best car leasing experience by far Like most of us, I dread the car shopping and buying/leasing experience. The sales pressure, discomfort and gut feeling you are being way overcharged Like most of us, I dread the car shopping and buying/leasing experience. The sales pressure, discomfort and gut feeling you are being way overcharged is something we all want to avoid like a dentist visit. That said, I have to say I experienced none of these with Gates and their team, where the process was remarkably quick, efficient and friendly. We had already test driven a Murano and made our decision one exactly what we wanted. As I have come to expect, the dealer where we test drove the vehicle gave us an exorbitant price (discovered as we shopped around), so we used an online service to get quotes on our very specific vehicle choice (color, trim line, package,etc..). I received a call from Gates within 5 minutes (Tomas Gates). To make a king story short, after several discussions with other dealers and price matching, Gates provided the best deal and answered all of my wife's pre-decision and follow up questions quickly. Special thanks to Tara Rasmus for her patience and commitment, who provided follow ups on status, delivery, timing at all hours, even though we did not request or expect such off-hours updates - we felt that she really went above and beyond. She remains in touch for any follow up questions as well. The only time we needed to visit the dealership during the process was to sign the paperwork and pick up the vehicle - could not have been easier. Will definitely use Gates again in the future. Thanks to all! More

Nate Rameaka Honest - no pressure - knows their stuff - Nate and Nick in Finance are a great team and I would suggest them to anyone looking for a professional, kn Honest - no pressure - knows their stuff - Nate and Nick in Finance are a great team and I would suggest them to anyone looking for a professional, knowledgeable experience. More

Very courteous Staff Purchased a GMC Sierra 1500. The staff at the dealership was very courteous and professional Presented several choices in my price category. The vehic Purchased a GMC Sierra 1500. The staff at the dealership was very courteous and professional Presented several choices in my price category. The vehicle was exactly what I was looking for and had the accessories I needed. The truck rides and handles like a dream, and very quiet. The only negative I have is that I was promised the vehicle at a certain time and had to wait over 90 minutes longer which was a problem since I have an invalid wife at home alone. Follow up later by salesman was very nice wanting to know if I liked the vehicle and had any questions.on it. Another nice thing was the business manager made a mistake in the paperwork and called me back to resign the papers since it was a $2 monthly change in my favor. More

Satisfied They worked Hard to make a deal that worked for us. Satisfied repeat customer. Five stars across the board. This is our ninth GM truck, we will be ba They worked Hard to make a deal that worked for us. Satisfied repeat customer. Five stars across the board. This is our ninth GM truck, we will be back. More