Gates GMC Nissan

Propessional service and very relaxing atmosphere Our salesman Paul was very professional and very informative. He did not rush us or pressure us. This was the forth vehicle we have either bought or l Our salesman Paul was very professional and very informative. He did not rush us or pressure us. This was the forth vehicle we have either bought or leased from Paul and each time it was a great experience. God bless you Paul!! Pam and Bill More

Purchasing the Altima Ralph Clements is an extremely knowledable sales rep. He explains everything and is always available for any questions you have no matter how long yo Ralph Clements is an extremely knowledable sales rep. He explains everything and is always available for any questions you have no matter how long you have owned the vehicle. We would go back to him again when we need anything. Nick in Finance makes the whole process painless and is extremely efficient at his job. More

Amazing Service & Great People The staff was very friendly and immediately made me feel comfortable there! Everything was all figured out when I got there and it was a quick stress The staff was very friendly and immediately made me feel comfortable there! Everything was all figured out when I got there and it was a quick stress free process. More

Amazingly stressless Before Gates Nissan I hated buying cars. It always seemed like a stressful investment that never paid off. Since going to Gates Nissan K realize their Before Gates Nissan I hated buying cars. It always seemed like a stressful investment that never paid off. Since going to Gates Nissan K realize their are people beyond car sales men and women. Gates listened spent the time and gave me what I asked for. I didn't have to waste my time or money in being talked into anything, they worked with me!!! Enabling essential communication!!! What do I need, What do I want, What can I afford. They found it!! More

Great people to deal with! My wife and I had a great time buying our new truck. For the first time ever, we were not bored during the paperwork process. In and out in an hour an My wife and I had a great time buying our new truck. For the first time ever, we were not bored during the paperwork process. In and out in an hour and a half thanks to Nick in the finance department. Brian was the best sales person we have ever dealt with. He wasn't pushy, and listened to what we had to say. When we had questions or concerns he answered them almost immediately. Even on his day off! One of my biggest pet peeves about sales people is the fact that they will only address me and not my wife. Brian was the first sales person to talk to us equally. He is the biggest reason for us buying the truck when we did. He even went as far as delivering some of my paperwork personally on his way home from work. This is by far the best experience we have had. Thanks again for everything!!! More

Great Facility Everyone there was very pleasant helpful. Place was clean and professional. I was referred by a family friend and would refer anyone to go them for an Everyone there was very pleasant helpful. Place was clean and professional. I was referred by a family friend and would refer anyone to go them for any vehicle needs. Bob Lussierier was a great dealer and person to do business with. And Chris Messier was very helpful and knowledgeable with the financing. 5 star service More

Lease of new 2015 Buick Encore This is the first time I ever purchased/leased a vehicle from this dealership. Tara Rasmus is professional and very knowledgeable on every aspect of This is the first time I ever purchased/leased a vehicle from this dealership. Tara Rasmus is professional and very knowledgeable on every aspect of the vehicles I test drove. She asked me what I was looking for in a vehicle and had me compare each vehicle to the other right down to the color. Tara picked out the perfect vehicle for me based on my requirements. I would definitely refer this dealership and Tara to anyone. It was a great overall experience and signing the paperwork with Nick Truax was a pleasure too. He took his time to explain every box and signature line even at the end of a busy day. More

Believe in Magic, only at Gates Our experience was one of comfort and ease. They told us they could find financing for us even with our limited budget. And they DID! Pedro Clarke Our experience was one of comfort and ease. They told us they could find financing for us even with our limited budget. And they DID! Pedro Clarke went out of his way to find us just the right vehicle. We could not be happier. This dealership is like family. There are smiles everywhere. We were treated like family as well. Thank you so much for your tremendous help. We are so appreciative. Diane and Fred Mangum More

Purchasing a brand new Nissan Altima 2015 Paul Bacon is the best car dealer in my 37 years/20 in military. Knowledgeable/Great Customer Service/helpful in all aspects. Paul is a phenomenal an Paul Bacon is the best car dealer in my 37 years/20 in military. Knowledgeable/Great Customer Service/helpful in all aspects. Paul is a phenomenal and tremendous asset to the Nissan and GMC dealership. The whole process was not complicated and he worked as a team with everyone. The great thing about it, is that he looked out for the needs of the customer instead of making a deal. He knew what was best for me, what made sense and he made me a believer. I owe my quality of life and transportation component to Mr. Paul Bacon. I have many connections as a record label CEO and promoter, not to mention I'm doing a special duty assignment as faculty and staff at the University of Connecticut. Although Gates has somewhat of a monopoly in this area in cars, you deserve it and I'm going to use all my connections to promote GATES organization based on the organization itself filled with credibility and Mr. Paul Bacon. The fact that GATES has employees of this magnitude that believe and execute customer service loyalty, policy integrity and great competence within their job field is a blessing for customers' like myself and should be praised. I'm blessed to stumble upon Mr. Paul Bacon and the Gates organization as a whole. More