Gates GMC Nissan

Nathan R Nathan was knowledgeable about the vehicles he showed us and not pushy. No bull! Everyone there made the experience enjoyable. This is not the first t Nathan was knowledgeable about the vehicles he showed us and not pushy. No bull! Everyone there made the experience enjoyable. This is not the first time we have bought from Gates. IT'S NO WONDER THEY ARE SO SUCCESSFUL, BECAUSE THEY TREAT THE CUSTOMER WITH RESPECT. More

They got me what I wanted I've been considering buying an Xterra since November but I've been waiting to sell my house. I'm planning on moving to a warmer part of the country I've been considering buying an Xterra since November but I've been waiting to sell my house. I'm planning on moving to a warmer part of the country and didn't want to expose a new vehicle to snow and road salt. I was pretty concerned when Nissan announced that 2015 would be the last year for this vehicle. All of a sudden it's mid July and I know that if I don't get one soon I'm gonna be out of luck. To complicate matters, I have a pretty specific idea of what I want (Pro 4x, Standard Tranny and tow package). I start by going to a large volume dealer in the central part of the state. I get the old "we don't have one on the lot but we'll call you when we find one" line--I'm still waiting for THAT call. Next I go online and find a match at a dealership in Southeastern CT. I call and arrange a test drive that afternoon. Wouldn't you know it but when I get there, the vehicle I'm interested in "just got sold". Mind you this is TWO HOURS after I called. Of course they tried to get me to buy what they had on their lot. Now we're getting close to the end of production for the Xterra. I've wasted a couple of weeks trying to chase down the vehicle I want. According to Nissan's website there's only about 3 vehicles set up the way I want in all of New England. My wife sees something on Gates Nissan's website saying that they can get the vehicle you want. I roll the dice and send them an email. I get a prompt response both by phone and email. They will make a few calls and get back to me. This is on a Friday. By Monday they've found my car. I go down Tuesday to make a deposit. By Thursday the car is prepped and ready to go WITH my add-on step rails installed. I would have drive it away happily that night except that nobody told me they needed a bank check for my down payment (I guess people don't put a lot of money down on cars anymore). Anyway we cleared all that up this morning and I'm another happy customer. My salesman, Jay did a great job getting exactly the vehicle I wanted. Even though I've been on Nissan's website at least once a week for the past six months he seemed to know more about the truck than me as he was going over the features. And never once during the whole buying experience did i feel like I was getting pressured. More

Best experiance I have ever had buying a vehicle and I am 75 Paul was very helpful and descriptive of the vehicles he had. Their lot was full of vehicles, but the truck I wanted was a pickup truck with single ca Paul was very helpful and descriptive of the vehicles he had. Their lot was full of vehicles, but the truck I wanted was a pickup truck with single cab. He informed me those were not made any more and that was told to me also be several other dealers. Paul did have a used Ranger that was as close to what I wanted and showed it to me, letting me drive it. It is in my garage now and I am very happy with it. Chris made an amazingly complex paperwork process work with the experience of a pro. More

Best car buying experience to date! My experience with Gates Nissan was way above all my expectations. They listened to what I needed and wanted in a car and worked with me to get the ca My experience with Gates Nissan was way above all my expectations. They listened to what I needed and wanted in a car and worked with me to get the car I wanted at a price I could afford. A special thank you to all who helped me out! More

Best experience ever!! I went in looking for something but didn't really know what. Rich Denesha was very patient and professional in helping me find the perfect vehicle for I went in looking for something but didn't really know what. Rich Denesha was very patient and professional in helping me find the perfect vehicle for me, the Nissan Rogue. I love it!!! Perfect size, great on gas and looks awesome. If you need a new vehicle make sure to see Rich At Gates! More

Gates Gets It! We were in the market for a new truck and looked at a few different dealerships but Gates contacted us right away. Rich Denesha was our salesman he w We were in the market for a new truck and looked at a few different dealerships but Gates contacted us right away. Rich Denesha was our salesman he was very courteous and professional. He answered our questions and responded right away when we contacted him online. The staff was also very nice and made sure we happy and comfortable. I would recommend them to a friend. It was a great experience and we love our new truck. More

Best dealership I have dealt with I just bought my second car from Gates. They adopt a no-pressure approach to the car-buying process. Excellent experience all around. Very satisfied c I just bought my second car from Gates. They adopt a no-pressure approach to the car-buying process. Excellent experience all around. Very satisfied customer. More

Great truck buying experience We had looked around at other trucks at other dealerships before heading to Gates. Brian was very helpful, personable and professional. We are pleased We had looked around at other trucks at other dealerships before heading to Gates. Brian was very helpful, personable and professional. We are pleased with the purchase of our new truck from Gates. So much so that we referred a family member who also bought a new vehicle from Brian in the same week. Nick also did a great job walking us through the reams of paperwork. More

Electric solutions contracting service van I wanted an NV200 for a service vehicle. Gates in N.Windham was a great place to get the van. Martin was awesome to work with and the van is a perfect I wanted an NV200 for a service vehicle. Gates in N.Windham was a great place to get the van. Martin was awesome to work with and the van is a perfect service vehicle. I will recommend Gates every time. Thanks Electric Solutions Contracting More

Brian Phillips is awesome! I love dealing with Brian. He is funny, knowledgeable, and not pushy at all. He made me comfortable and worked hard to get me a great deal and put me I love dealing with Brian. He is funny, knowledgeable, and not pushy at all. He made me comfortable and worked hard to get me a great deal and put me in a vehicle that was just right for me and my family. Anytime I come in he remembers my name and makes me feel like he's known me forever. In my opinion he is the best salesman at Gates. More