Gates GMC Nissan

Very poor customer service in the service department. Was basically told to pound sand and see another dealer after my truck was in for a week only to leave with both same problems if arrived for. And to to basically told to pound sand and see another dealer after my truck was in for a week only to leave with both same problems if arrived for. And to top off my frustration, service manager hung up phone on me after not being able to tell me what was done.Guess its hard to find a service department who has techs who do not guess on repairs. Factory trained technicians haha keep guessing guys. Nothing against the dealership it self just big problems with service department. More

Bob, Patrick & Nick were great and put me in the exact truck I wanted for the right price. I would refer Bob to any of friends in the market for a car. exact truck I wanted for the right price. I would refer Bob to any of friends in the market for a car. More

TO WHOM IT MAY CONCERN MY WIFE AND I WERE VERY HAPPY TO WHOM IT MAY CONCERN MY WIFE AND I WERE VERY HAPPY WITH FRIENDLINESS, SERVICE & OVERALL EXPERIENCE WITH NATE & ERIC. THEY PUT MUCH TIME & EFFORT TO WHOM IT MAY CONCERN MY WIFE AND I WERE VERY HAPPY WITH FRIENDLINESS, SERVICE & OVERALL EXPERIENCE WITH NATE & ERIC. THEY PUT MUCH TIME & EFFORT INTO EVERY DETAIL. WOULD HIGHLY RECCOMEND THEM BOTH TO FAMILY & FRIENDS. CAR LOOKED GREAT. THANKYOU DONNA & JIM DOUBLEDAY More

I was very happy that gates was able to get us out of a lease my wife hated. everyone was great and we have no complaints lease my wife hated. everyone was great and we have no complaints More

After a shaky start (referred to as the wrong name in their initial email) I had a great experience overall. Dealing with Ryan over email was great; his communication skills and willingness to make a de their initial email) I had a great experience overall. Dealing with Ryan over email was great; his communication skills and willingness to make a deal are a big plus. Bob is seasoned salesman and very relaxed, exactly what I look for. Eric(with some assistance by Nick) did a great job finalizing the paperwork and I drove away quickly with no issues. Great atmosphere and they definitely make you want to return. More

Thank you to the entire Gates team! This is by far our best car purchasing experience. We came to Gates because of Ryan Lapierre, but we have even more reasons to come back in the future after seamlessly best car purchasing experience. We came to Gates because of Ryan Lapierre, but we have even more reasons to come back in the future after seamlessly working with James Satalino and Nick Truax as well. More

Knowledge of vehicles, professionalism and overall dealer cleanliness is 2nd to none. Highly recommend Ralph and gates to anyone looking to buy a new or used vehicle. I drove past over 4 other dealerships an cleanliness is 2nd to none. Highly recommend Ralph and gates to anyone looking to buy a new or used vehicle. I drove past over 4 other dealerships and over 50 miles to go to Gates, well worth the drive. More

Just took delivery of a 2012 Nissan Murano SL. I started Just took delivery of a 2012 Nissan Murano SL. I started by requesting internet quotes from numerous dealers with Gates being the farthest from my re Just took delivery of a 2012 Nissan Murano SL. I started by requesting internet quotes from numerous dealers with Gates being the farthest from my residence. Chad Rivers from Gates and several other dealers responded immediately with quotes and telephone calls.While the quotes were higher than I could afford, Gates and one other dealer were the lowest quotes. After several weeks I was still trying to decide whether to get the Murano or a GMC Terrain, a vehicle that I had a "too good to pass up" quote on from a local dealer. My wife liked the GMC but we really wanted the Murano. I sent Gates and the other dealer one last e-mail telling them the price I needed to make a deal. Chad called and said he would talk to the boss and they would see what they could do. Much to my surprise he quoted me an "out the door price" that was too good to pass up. Initial paper work was done online. Later Eric Gates called and thanked us for making the purchase. I have bought or leased numerous cars for nearly 50 years and this deal was the easiest and in my mind the best I ever made. All without ever having gone to the dealership. These folks really want to do business. They are responsive, cordial, and never pushy with take it or leave it pitches. Best of all, my wife is very happy which is a good thing. More

finding the right car was great. price of the car was good, but in the end i wound up paying more than i wanted. i can't rate service yet - haven't used the service department. can't rate the nissan br good, but in the end i wound up paying more than i wanted. i can't rate service yet - haven't used the service department. can't rate the nissan brand yet - the car is new. More

From Start to finish,Jay Handfield worked with me on finding and working through the purchase of a 2013 GMC Sierra SLE 4x4.The transition from trade to purchase was short & sweet with attention to detai finding and working through the purchase of a 2013 GMC Sierra SLE 4x4.The transition from trade to purchase was short & sweet with attention to detail and professionalism. Thanks also to Eric Gates for the seamless rollover of all correspondence...A job WELL DONE to Both! More