Back

Gates GMC Nissan

North Windham, CT

5.0
3,897 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
Contact Dealership

143 Boston Post Road

North Windham, CT

06256

Directions

By Type

Showing 3,897 reviews

January 24, 2012

As soon as i walked in the door everyone was friendly. i was helped right away. JJ did a great job showing me the car and everything in it, he also sold me the car for the price i wanted... great all around More

by leslie01.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JJ Lavieri
January 24, 2012

I would recommend this dealership based on my experience. Due to my own research, it was clear that the price was very good and there was no need to haggle. All other aspects of my visit were straightforwar More

by S14Mar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy King and Nick Truax
January 16, 2012

After searching for a truck in the past two weeks, I made calls to several dealers in the nearby Conn. area and parts of R.I., I ran into several dealerships that were helpful but could not deliver the truck More

by acaputo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Thomas Gates, Nick, and many of the Gates family
January 12, 2012

I bought a new 2011 truck from them ,I noticed when washing it rust under the wheel well on the frame ,then it led me to look under the truck. it was a completly rust bucket underneath . this rust wa More

by dominic tata
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Denny The GM , Jamie service manger
Jan 26, 2012 -

Gates GMC Nissan responded

Mr. Tata, Gates has taken full responsibility for this concern and we haven’t left you stranded we fallowed GM protocol to a tee; There was nothing else we could do. I feel looking back at this that we could have communicated better and maybe we wouldn’t have had this negative outcome but in regards to the problem we opened the case and fallowed it with GM on your behalf. Knowing that another dealer finished what we started isn’t idea for you nor us but at the end of the day your problem was solved and that is a feat in and of its self this makes us glad that it all worked out. The deal was amazing and that is no excuse for lack of quality. We “GATES” didn’t do anything with malice intentions nor did we “hurt” the truck. It was a left over model that due to its sit on the lot has surface rust. If we could duplicate the deal and produce another truck it would have been our pleasure that was not possible and we are were we are because of it again in the future it we can help you we will be more than glad to do so thanks for the chance Denny Gates and Gates GMC

Jan 26, 2012 -

dominic tata responded

Nothing got fixed at the other dealer, he could not fix what your guys screwd up. it was another was of time and a 2 day rental for me . the truck was to bad to fix and would cost to much they said , feel free to check with Michele.

January 12, 2012

Best dealer experience I have ever had! Eric and Nick were great! They were friendly and seemed very honest. I loved that I got to see the shop too! More

by cbtesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric & Nick, Eric Gates
January 11, 2012

I was met by a salesman who was very friendly and answered all my questions. They had a good selection of vehicles to choose from. They made the entire experience a pleasure. I would highly recommend More

by gmills24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Phillips, Brian Philips
January 10, 2012

No problems, very professional and treated my like I was very important. They gave me a complete tour of the facility and introduced me to the service department supervisor, very thorough. More

by soonerskam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : paul bacon, nick
January 09, 2012

I purchased this vehicle at this Dealership because of the knowledge and professionalism of the staff from the General Manager on down. They also have the best Service Department in the region. More

by gary12fitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Paul Mazza & Jeff Kasper
January 09, 2012

Eric Gates took the stress out of buying my new vehicle ~ the above average service was the one of the major reasons I purchased the vehicle at Gates. More

by ahussey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Gates and Nick (finance) , Eric Gates
January 08, 2012

We received a good service at Gates Nissan. On the other hand they try to give us a very low amount for our Nissan Versa which we bought there. The original price for our trade in was very much below Kelly More

by yongyee9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeramy Kings, Eric Gates
...
375
...