Gates GMC Nissan

The entire team at Gates GMC/Nissan was very professional and polite. We were treated with a lot of respect. Normally, we would not have purchased from the first dealership we visited. Paul Mazza was very h and polite. We were treated with a lot of respect. Normally, we would not have purchased from the first dealership we visited. Paul Mazza was very honest and up-front from the moment we drove in. I returned 3 days later for my registration, and was greeted like an "old friend". More

Everyone i spoke with or dealt with at Gates GMC was very professional, courteous and pleasant to deal with. I was very pleased to have Ralph Clement as my salesman, his honest, no pressure sales approach ma professional, courteous and pleasant to deal with. I was very pleased to have Ralph Clement as my salesman, his honest, no pressure sales approach made the whole transaction very enjoyable. This was my first new truck purchase and i am very happy that it was at Gates GMC. THANKS! John Peterson More

Thomas Gates was very helpful in finding me a car that fits all my needs. When I came into pick up the car Thomas was out on a test drive with another customer so instead of making me wait for Thomas to fits all my needs. When I came into pick up the car Thomas was out on a test drive with another customer so instead of making me wait for Thomas to come back Paul Bacon starting getting everything moving so I didn't have to wait. As soon as Thomas came back I went back to working with Thomas. Everyone was very friendly and helpful. Erica was also very helpful in getting all the paperwork for the loan done in a fast and efficient. I would recommend Gates GMC Nissan to any of my friends and family who are looking to buy a car. More

Was an awesome experience from the moment we spoke with Eric on the phone....througout our emails and phone conversations thereafter...and continued when we arrived at the dealership and purchased our vehi Eric on the phone....througout our emails and phone conversations thereafter...and continued when we arrived at the dealership and purchased our vehicle!!! An "honest" dealership without all of the b.s. generally found while car shopping!! Would certainly recommend this dealer to friends and family!!! More

Tomas Gates was very informative and knowledgeable about the 2008 Kia Sportage that I purchased, answered all the questions I had in a very timely manner. I did not receive any high pressure sales pitch whi the 2008 Kia Sportage that I purchased, answered all the questions I had in a very timely manner. I did not receive any high pressure sales pitch which is why I am a returning customer to this dealership and why I have recommended them to others. The only thing I wish it had was loaner vehicles for when you have to bring your car in for service. More

I had the best experience I have ever had purchasing a new vehicle. Paul Bacon was very responsive to all my needs and questions and was very knowledgeable about the vehicle I was interested in purchasing new vehicle. Paul Bacon was very responsive to all my needs and questions and was very knowledgeable about the vehicle I was interested in purchasing as well as other comparable vehicles. I really appreciated the fact that he was not pushy like some car salesman can be. He made me comfortable and that made it easier for me to choose Gates as the dealership I wanted to by a vehicle from. Gates is a great dealership and I look forward to doing more business in the future! Thanks, - Timothy Goodridge More

i rate this dealership because i was going to get a truck so i was lookin around and a sales guy comes out i nicely introduce myself and he did to me we talked told him what i was lookin for i gave him a pic so i was lookin around and a sales guy comes out i nicely introduce myself and he did to me we talked told him what i was lookin for i gave him a picture of it and we looked for it but couldnt find it but then i saw something else i was intrested in so jeremy was nice of enough to show me the whole dealership cuz it was my first time there after that we took the car that i was intersted looked at from inside and out after took for a test drive after that i bought it so i deff recommend the dealership but mostly jeremy cuz he helped me out alot with the car and showed me everything i need to know about the car so i rate everything A+++++++ More

As exciting as it is buying a new vehicle, it can also be a very anxious and nervous situation. I visited a couple other Nissan dealerships searching for the good price. I feel good about the price I got and a very anxious and nervous situation. I visited a couple other Nissan dealerships searching for the good price. I feel good about the price I got and with the experience I had with the sales and finance personnel, I am very confident I will have a positive and pleasant experience when I have the vehicle serviced. I would recommend this dealership to my friends. More

I don’t recommend Gates Nissan – Car salesmen will force you into selling your soul. They should be embarrassed. My mom recently purchased a car from Gates. Salesman wanted to tack on every single exte you into selling your soul. They should be embarrassed. My mom recently purchased a car from Gates. Salesman wanted to tack on every single extended warranty and fee under the sun. Talked her into financing because that’s the only way to get the $1000 rebate. But, they charged $700 for finance administration. Worth it to save $300? Hardly. They saw her coming a mile away. Older woman with a broken accent, from a foreign land. Yeah. $$$ rang in their eyes. When my mother told the salesman no and he finally let go, they made arrangements for pickup and paper signing. She shows up and the Gen Manager has fees after fees for various items tacked on. Finance administration (not interest). Paint warranty, extended warranty, you name it. She argued for over 5 hours with them that she didn’t want them. (New vehicle no less). But the Gen manager stated “you really do need it. It really has to be on here. You don’t want to go without it.” She admitted she should have walked, but they broke her down. Shame on Gates and the whole Nissan crew. I have dealt with them once. They are forceful and try to convince you to buy into things you don’t need – or want. But I’ve seen them with elderly, and with language challenged individuals. They push harder using terms like “you need this to ensure your vehicle is covered”. They use sales gimmicks that should be banned. If I could convince her to shove the car where the sun doesn’t shine, I would. I have never seen someone purchase a car and look so beat up and saddened over it. I will never ever recommend Gates Nissan or any Gates dealership. More

I would recommend Gates GMC Nissan, because of the quality and the way that the Sales Staff handled my needs for a vehicle. I was impressed with the way that each member of the team handled the Sale a quality and the way that the Sales Staff handled my needs for a vehicle. I was impressed with the way that each member of the team handled the Sale and all the paperwork involved. I was well pleased, with the outcome and the vehicle runs great. Once again for me to recommend Gates GMC Nissan to any of my family or friends, they truly have earned my respect and future Business. Robert W. Rautio 173 Gorman Road Brooklyn, CT. 06234. More