Back

Gates Honda

Richmond, KY

4.8
287 Reviews

1180 Dr Robert R Martin Bypass

Richmond, KY

40475

Directions

By Type

Showing 287 reviews

September 01, 2020

Wouldn’t want to purchase a vehicle from any other dealership. Customer service was excellent! Highly recommend asking for Aaron. The process was hassle free! More

by John Lessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Scott
September 01, 2020

I have bought several cars from different dealerships. However, my experience at Gates Honda tops them all. Aaron was very helpful and made the buying process easy. Go visit Gates Honda! More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hicks, Alan Scott
August 25, 2020

Kam was incredibly helpful in working with me to guarantee I drove away with the exact car and terms I wanted. I had specific questions about financing and lease options that were thoroughly answere More

by Lroberts713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMahan, Carl Naillieux
August 24, 2020

The dealership treated me in a professional manner and met my needs in purchasing the right vehicle they were so polite it was a humbling experience! More

by saldomino22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMahan, Carl Naillieux
August 19, 2020

This Honda dealership provided me with an exceptional SUV buying experience. Kimberly Wesley was knowledgeable, professional, and friendly and assisted me throughout the process. She has been available to More

by lisafryan82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Wesley
August 13, 2020

Information about fianacing. A little hesitate to share interest rate, where getting fund with me until last thing and lack of making lower cost except with a package of mats etc. More

by mbrinegar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Eugene- very nice, polite, knew process and did most of the process.
August 01, 2020

First visit to a dealership in years, and I’ll have to say my experience was great. I had the best salesman ever hats off to Aaron Hicks I gave him a rough time but he hung in there and got me the best de More

by tammymcgee70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hicks, Carl Naillieux
July 09, 2020

I was having issues with getting my car started and assumed it was time to replace my battery. With JC as my service advisor the process was extremely easy and he had my battery replaced promptly and e More

by Kendall R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Frankenberg
July 06, 2020

What a smooth transaction. I presented my proposal upfront and they efficiently and effectively delivered upon that proposal. One of the smoothest new car purchases I have made (and there have been s More

by Exelonman
Recommend Dealer
Yes
Employees Worked With
Lance Royalty, Brian McMahan, Patrick Ellis, Kimberly Wesley
April 16, 2020

Friendly, Accommodating, best experience This was hands down the best, smoothest, most friendly interaction I have ever had with a car dealership. I came in at the end of the month so they we More

by Chas B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Regina Noland (five stars), Alan Scott, Brian McMahan, Jeff Smith
...
8
...