Gates Honda
Richmond, KY
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Wouldn’t want to purchase a vehicle from any other dealership. Customer service was excellent! Highly recommend asking for Aaron. The process was hassle free! dealership. Customer service was excellent! Highly recommend asking for Aaron. The process was hassle free! More
I have bought several cars from different dealerships. However, my experience at Gates Honda tops them all. Aaron was very helpful and made the buying process easy. Go visit Gates Honda! However, my experience at Gates Honda tops them all. Aaron was very helpful and made the buying process easy. Go visit Gates Honda! More
Kam was incredibly helpful in working with me to guarantee I drove away with the exact car and terms I wanted. I had specific questions about financing and lease options that were thoroughly answere guarantee I drove away with the exact car and terms I wanted. I had specific questions about financing and lease options that were thoroughly answered. Kam’s communication was great and the whole sales staff was very knowledgeable. More
The dealership treated me in a professional manner and met my needs in purchasing the right vehicle they were so polite it was a humbling experience! met my needs in purchasing the right vehicle they were so polite it was a humbling experience! More
This Honda dealership provided me with an exceptional SUV buying experience. Kimberly Wesley was knowledgeable, professional, and friendly and assisted me throughout the process. She has been available to buying experience. Kimberly Wesley was knowledgeable, professional, and friendly and assisted me throughout the process. She has been available to answer questions about such features as Honda Sensing Driver-Assisted Technology and Apple Car Play. Gates Honda also conveniently delivered the CRV to my home. More
Information about fianacing. A little hesitate to share interest rate, where getting fund with me until last thing and lack of making lower cost except with a package of mats etc. A little hesitate to share interest rate, where getting fund with me until last thing and lack of making lower cost except with a package of mats etc. Older gentleman(Gary) seemed awful pushy - nice but pushy. More
First visit to a dealership in years, and I’ll have to say my experience was great. I had the best salesman ever hats off to Aaron Hicks I gave him a rough time but he hung in there and got me the best de say my experience was great. I had the best salesman ever hats off to Aaron Hicks I gave him a rough time but he hung in there and got me the best deal possible. Thanks gates Honda I love my Ridgeline ❤️ More
I was having issues with getting my car started and assumed it was time to replace my battery. With JC as my service advisor the process was extremely easy and he had my battery replaced promptly and e assumed it was time to replace my battery. With JC as my service advisor the process was extremely easy and he had my battery replaced promptly and expensively. I also had a negative terminal which needed replaced and had to be ordered. When the part came in the next day JC went out of his way to fix himself on the spot. I would highly recommend Gates Honda to anyone in the future. More
What a smooth transaction. I presented my proposal upfront and they efficiently and effectively delivered upon that proposal. One of the smoothest new car purchases I have made (and there have been s upfront and they efficiently and effectively delivered upon that proposal. One of the smoothest new car purchases I have made (and there have been several). Deal with confidence. Thank you More
Friendly, Accommodating, best experience This was hands down the best, smoothest, most friendly interaction I have ever had with a car dealership. I came in at the end of the month so they we This was hands down the best, smoothest, most friendly interaction I have ever had with a car dealership. I came in at the end of the month so they were pretty busy with things but they were still some of the most accommodating people. Regina was my Sales Advisor, Alan was the Sales Manager that I dealt with, and Brian was the Finance Manager that I dealt with. All three of them were extremely friendly throughout the time I was with them, and didn't once make me feel pressured through the process. Working with them through the process made things just feel very easy. Coming in to get my car serviced Jeff at the Service desk was also very helpful. 10/10 would recommend this family of dealerships to anyone looking for a pleasant experience. You can tell the people who work here genuinely enjoy coming into work everyday, and they have done an amazing job cultivating a family environment. I'll be looking forward to coming back to them for years and years. More