Back

Gates Toyota

South Bend, IN

3.1
791 Reviews

640 W Ireland Rd

South Bend, IN

46614

Directions

By Type

Showing 791 reviews

October 09, 2021

If you're looking to buy a quality used car - look elsewhere. Me and my wife purchased a vehicle that ran for a week. They had it in service for over a month, and charged us 1600 dollars to return the More

by Scarecrow47
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy, Brien Winston
September 21, 2021

The absolute worst dealership I’ve ever purchased from! They told me my Jeep was too messed up to fix,and I should trade it in,then gave me no options! My Jeep is under warranty and they won’t fix it! I’m More

by Chelsea.baiz
Recommend Dealer
No
Employees Worked With
Aaron White
July 06, 2021

I was told the wait would be "a couple of hours." Throughout the 5 hour wait no one made any attempt to communicate with me or give any updates. Instead of giving up half of my day, ittook my entire More

by Talia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Gardner, Michael Ferrara
April 16, 2021

The service is always a good experience. very efficient like always , thank you , very clean envioment , price is very fair. never a very long wait. More

by ROSEBUDLAX7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Mackin
April 16, 2021

It is clean and efficient. Wish they would wash your car though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time More

by PTEETER21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Marcus Turner, Stephen Mackin
April 15, 2021

The financial department doesn't explain the financial part throughly, they just want to make a sale, and take advantage of women who don't understand, and take your money. More

by jenny.vance823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Jackson
April 15, 2021

The service people are always friendly and easy to talk to. I appreciate how they handle service issues. No one wants deal with car repairs, but working with Gates makes it easier to deal with. More

by JMRHOME1968
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
April 14, 2021

Super service at a super price from z super talented service department that respects that a working person must be careful and fruitful with money More

by STEVENELOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
April 14, 2021

Trent Jackson is always great to deal with and helpful in every detail. I enjoy working with him each and every time. Additionally, the service department is always terrific and look forward to continue serv More

by DTD2916680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Trent Jackson, Jason Westafer
April 14, 2021

Courteous and efficient as always. Work performed by technician David Peppers always excels, and he always works on my car as if it were his own. Been serviced by David Peppers since 2008, always top- More

by SJHBLOSSOM48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ferrara
2
...