Gates Toyota
South Bend, IN
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Each person I spoke with was friendly and professional. Brian was nice about my arriving early to the appointment. The waiting area is nice for getting laptop work done while the car is bei professional. Brian was nice about my arriving early to the appointment. The waiting area is nice for getting laptop work done while the car is being serviced. More
Both of my contacts with Brian were awesome. He was very friendly and informative. The part needed was ordered and delivered as expected. I received a call from Brian to schedule my appointment which was th friendly and informative. The part needed was ordered and delivered as expected. I received a call from Brian to schedule my appointment which was the next day. Repair was done promptly in less time that estimated. More
The dealership was I asked courteous deficient I have no idea what more I can say and they were efficient fast courteous you cannot beat that for a good reason to return thank you idea what more I can say and they were efficient fast courteous you cannot beat that for a good reason to return thank you More
I always appreciate the prompt appointment times and the service is always thorough and professional. Now they’ve even added video to their talents. Thank you for making me feel safe and know my car is tak service is always thorough and professional. Now they’ve even added video to their talents. Thank you for making me feel safe and know my car is taken care of. More
Brian is always a help great on giving advice too!!! I Brian is always a help great on giving advice too!!! I always looked forward to the good service!!! Thank you!! Fast service! In and out NO problem Brian is always a help great on giving advice too!!! I always looked forward to the good service!!! Thank you!! Fast service! In and out NO problems!! More
Staff is very friendly and willing to work with you on your purchase. I have bought two vehicles and have sent my family and friends there and they too bought from Gates. Next time I am in the market f your purchase. I have bought two vehicles and have sent my family and friends there and they too bought from Gates. Next time I am in the market for a vehicle I will return to Gates. I use the service dept. for all oils changes. Best prices in Town. More
I had an absolutely amazing experience at Gates on Ireland road. Mercedes and Andrew took very good care of me ! I highly recommend these two Ireland road. Mercedes and Andrew took very good care of me ! I highly recommend these two More
All the staff and sale team were very nice and helpful. I got the feeling they did everything they were allowed to do. But I felt I paid more than I should have to get the forever warranty. Had to pay stick got the feeling they did everything they were allowed to do. But I felt I paid more than I should have to get the forever warranty. Had to pay sticker, not the advertised price on line. Also undercoating was $699 when Ziebart charges $399/$499. Depending if they went up into the doors for rustproofing. Still trying to figure out if that was done. I need to call them and ask. But got it because I have no way of getting it there myself and leaving it. So that was a help to me and worth the extra cost. Also it only had 1/4 tank of gas when I picked it up and it was somewhat dirty. Several of my co-workers commented on that when I drove it to work later that day. All in all the experience was wonderful compared to my experience when I bought my 2005 Trailblazer in 2005 at the Gates used car lot down town South Bend. That was bad and I was very apprehensive about buying from Gates again. But hopefully this will all work out this time and I will be very happy with my RAV4 for years to come. More