101 Reviews of Gates of Elkhart - Service Center
At first I thought this was a good place but after this last service visit I am EXTREMELY upset and disappointed in their service and business practice. I brought my car in for an oil change for the second last service visit I am EXTREMELY upset and disappointed in their service and business practice. I brought my car in for an oil change for the second time. They completed this in a timely manner, just as before, and I was thrilled to have my car back that same day. Unfortunately the service member managed to get black grease on my headliner, but no one said anything to me. After I had left, I noticed the damage and I immediately sent my dealership contact a text. I informed the office and was told to bring my car back in and they would clean it up, no problem. I didn't have high hopes considering that they managed to dirty the furthest thing from the oil filter during my oil change...and Im glad I didn't set myself up for disappointment...again. It now looks like some dirty water leaked into my car and has left disgusting and large water/dirt marks on the headliner. I am livid. I have been without my car for multiple days now simply because they lack the foresight and integrity and tried to pass off a crap job as a completed task. 2/10. I do NOT recommend. More
Great service excellent price. Great workers I’ve always had great experience. The people are great. Great workers I’ve always had great experience. The people are great. More
I take my work van here for service and the team is great. They are always super helpful with working around my schedule and the van is well taken care of by there technicians. great. They are always super helpful with working around my schedule and the van is well taken care of by there technicians. More
They handled my needs except they are too expensive ,Silver Becker is a great salesman ,Silver Becker is a great salesman More
Great service. Very professional and friendly they always treat me right. Also they are very knowledgeable Very professional and friendly they always treat me right. Also they are very knowledgeable More
went to get a tailight and starved for a week because gates charged me about 200 dollar s for a ten dollar Job gates charged me about 200 dollar s for a ten dollar Job More
Kevin and the service staff do outstanding work. Very happy with their efforts. Word word Very happy with their efforts. Word word More
It good service and fast service didn’t have to wait long thanks for the service thanks for the service More
I have not used Elkhart dealership. I purchased my car in Mishawaka Gates. The salesman, Jim, was super. Got me what I needed. I purchased my car in Mishawaka Gates. The salesman, Jim, was super. Got me what I needed. More