Gates of Elkhart - Service Center

Gates only did what was needed. Did not push a lot of recommendations on me. Did not push a lot of recommendations on me. More

The group of people working at Gates service departed are wonderful. I feel like they only do what needs to be done on your car and do not add a bunch of unnecessary work just to make a buck. They are always wonderful. I feel like they only do what needs to be done on your car and do not add a bunch of unnecessary work just to make a buck. They are always kind and respectful and honest. If the only thing you need is an oil change, you can’t beat $55 for full synthetic and your in and out in less than hour. If you make an appointment. I would definitely recommend them! More

Good customer service. Very professional and very polite. I was pretty much in and out Very professional and very polite. I was pretty much in and out More

Fantastic friendly and always feel like they are honest and doing what's right but not extra Great Managers!!! and doing what's right but not extra Great Managers!!! More

Very professional and efficient. Everything is very clean and organized. There bathrooms are very clean also. Everything is very clean and organized. There bathrooms are very clean also. More

The tech didn't type in the correct mileage on my summary report or rotated my tires that I paid for. report or rotated my tires that I paid for. More

My glove compartment box wasn't put back together properly with this last oil change. Everytime I get an oil change here something is not properly put back together. properly with this last oil change. Everytime I get an oil change here something is not properly put back together. More

The service desk assistant Erica is awesome. Great service and personal assistance. Always has a smile when visiting the counter. The technicians have always done a professional job to date. Great service and personal assistance. Always has a smile when visiting the counter. The technicians have always done a professional job to date. More

Extremely disappointed—repeated oil leaks after service caused serious concern and likely damage to my Audi Q7. caused serious concern and likely damage to my Audi Q7. More

I have bought three cars from Ralph. He went beyond the extra mile in helping me to find the right car for me. This also includes financing the car. When it was warranty work or just tim He went beyond the extra mile in helping me to find the right car for me. This also includes financing the car. When it was warranty work or just time to service my car he was right there to make sure everything was done to specifications. He is 100% an honest man and has always kept his word. I will always buy a car through Ralph only. I have sent family and friends to him they all are happy with the car and service they have received. , More