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Gates of Elkhart - Service Center

Elkhart, IN

4.1
101 Reviews

101 Reviews of Gates of Elkhart - Service Center

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May 22, 2025

I have bought three cars from Ralph. He went beyond the extra mile in helping me to find the right car for me. This also includes financing the car. When it was warranty work or just tim More

by Rgarman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Carratura
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I have purchased a total of three vehicles from gates and their customer service, attentiveness and customer services always wins me over. They will go the extra mile to ensure that their customers are comp More

by Tamika Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abijah
May 22, 2025

I will not recommend for anyone or anything that place is a damaged place 1 More

by MLStewart0593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scheibelhut
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Good customer service The dealership is cleaned Great employees Great service Great ownership Service know what they are doing More

by GARZACORBIN552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Carratura
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Erickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Thomas did everything in his power for us , above and beyond. I would definitely buy another vehicle from Gates. I tell everyone to go to Gates More

by bethwilmont9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Wiegand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Everyone was very friendly and helpful. The service was good and very fast. I highly recommend More

by PEEK218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Came in for an oil change in and out in like 30 minutes and very efficient 10 of 10 experience would definitely recommend More

by Abram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
May 22, 2025

Very flexible with scheduling and very friendly and knowledgeable. They are patient and understanding as well More

by MILLER62106
Recommend Dealer
Yes
Employees Worked With
Teena and Kevin
August 19, 2023

I do not recommend this business for car repair/service. I came in for an oil change as a first time customer. During the oil change, Erica came into the lobby and told me that my car needed a new cabin fil More

by PeanutButter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Seger
April 17, 2021

I appreciate the problem with my auto being found and fixed when other mechanics were not able to do so. I disappointed me that I had to make the contact to find out a part was placed on back order and More

by pastormark52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica