Gates of Granger

I had my oil changed and it went really fast. everyone always greets you with a smile. Mary is always so nice and is very friendly always greets you with a smile. Mary is always so nice and is very friendly More

Worst experience I hit a deer 2.5 months ago repaired in the body shop I picked up my car and started driving down the road noticed my check engine light is on. I can't believe that they didn't notice it on the body shop I picked up my car and started driving down the road noticed my check engine light is on. I can't believe that they didn't notice it on. I immediately drove back they put it on diagnostic said it was an emotions issue which was covered by my warranty. Another appointment to fix that and the light was still on they had to order another part which was 5-7 day wait that didn't arrive for 3 weeks. When my car was brought in for that repair the part ordered was wrong. The mechanic put the lift in the wrong spot and buckled my fender and wheel well. They didn't replace the parts they mickey moused it. Now another trip back and waiting on parts. I am very disappointed by another inconvenience More

Always a pleasure to work with, John made the process so smooth. I will continue to purchase my vehicles from Gates of Granger. Thanks guys! smooth. I will continue to purchase my vehicles from Gates of Granger. Thanks guys! More

Always completed on time as as expected. Staff are very courteous and understanding of any problems. Been going here since they opened due t the great service. courteous and understanding of any problems. Been going here since they opened due t the great service. More

Mary got me in right away and my truck was done ahead of Mary got me in right away and my truck was done ahead of when I thought. I have used all departments of Gates of Granger and have been happy with a Mary got me in right away and my truck was done ahead of when I thought. I have used all departments of Gates of Granger and have been happy with all my experiences. More

Our sales person Alex Murray is just absolutely wonderful. He does an amazing job and he is super helpful and friendly. Mary in the service department gets the work done in a timely manner and ca wonderful. He does an amazing job and he is super helpful and friendly. Mary in the service department gets the work done in a timely manner and calls when vehicle is ready, however, she needs to work on her customer relation skills and be more friendly and welcoming. More

This is my second purchase from Gates of Granger! I dont think I will ever go through another dealership. The customer service is the best around. think I will ever go through another dealership. The customer service is the best around. More

This is my second vehicle purchase from Gates and Michael Gard. I have also referred boyfriend, friends, coworkers and other family members. As always takes the time to get me what I want, I test drove sever Gard. I have also referred boyfriend, friends, coworkers and other family members. As always takes the time to get me what I want, I test drove several makes and models to get exactly what I wanted, get a good deal, and he and all the guys at Gates whether service or sales or finance have always treated me as a valued customer, with stellar Customer service and attention! Always highly recommend! More

Second time getting a car here great customer service and willing to go out of the way to make sure you’re satisfied with purchase willing to go out of the way to make sure you’re satisfied with purchase More

One of the best and most laid back buying experiences I’ve had. They weren’t overly pressing or focused on the most money, but the right vehicle. Will do business with them again! I’ve had. They weren’t overly pressing or focused on the most money, but the right vehicle. Will do business with them again! More