Gateway Chevrolet
Avondale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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HORRIBLE customer service They recommended some services we needed and ended up taking 3 hours longer than their estimated time. No apology and when i said this is not good cos They recommended some services we needed and ended up taking 3 hours longer than their estimated time. No apology and when i said this is not good costume service their manager was yelling and arguing with me even though the extra time was due to error on their part. More
Dissatisfied customer I purchased a used car there yesterday it had a sensor light not functioning salesman said I'll take care of it went back today and they told me too b I purchased a used car there yesterday it had a sensor light not functioning salesman said I'll take care of it went back today and they told me too bad you have to wait until your warranty kicks in they tried to reset the problem and then the Pod opening and closing doors malfunction because it was not reset they did not stand behind their product and I will never by there again ugly experience More
Great service When the time comes for a new vehicle Gateway will be my 1st choice. The best prices around. Alex Aguirre was one of the most relaxed salesman and ver When the time comes for a new vehicle Gateway will be my 1st choice. The best prices around. Alex Aguirre was one of the most relaxed salesman and very informative. Would recommend. More
Very fast and easy experience Salesman was very helpful and kind I got the vehicle I wanted for a price I thought I'd never get thanks gateway and a very special thanks to Alex Agu Salesman was very helpful and kind I got the vehicle I wanted for a price I thought I'd never get thanks gateway and a very special thanks to Alex Aguirre for helping me and getting me the best deal possible. More
Best Experience I've had With a Dealership It was very easy, financed with USAA so most of the process was finding the car. Alex Aguirre was one of the most relaxed salesman and very profession It was very easy, financed with USAA so most of the process was finding the car. Alex Aguirre was one of the most relaxed salesman and very professional. The whole vibe at Gateway Chevrolet was Friendly and Professional. Definitely would recommend this place! More
terrible sales my son and i went in on a sunday. we were trying to finance a car together. we were told the banks were closed (bc it was sunday) and they would have my son and i went in on a sunday. we were trying to finance a car together. we were told the banks were closed (bc it was sunday) and they would have an answer by Monday late morning. we went across the street to CarMax and got my son approved for a 2016 dodge dart. Monday, no call, no contact, but gateway ran my credit SEVERAL times. More
awesome service A few things that stood out to me was the service department has changed their hours on Saturday's they are open longer which is great, the other thin A few things that stood out to me was the service department has changed their hours on Saturday's they are open longer which is great, the other thing was for a Saturday morning we went at 6:45 a.m. to be there as soon as we could to get our car in and out, we were not alone with that train of thought, we were maybe 3rd in line there was maybe 2 other lines but the minute those bay doors went up all you saw was the service people/advisor's greeting everyone each car good morning how can we help you today! there was a woman she was a service advisort and she was just smiling at everyone saying how are you, it was awesome! there was so many service specialist saying just doing what they need to do to take care of all the customer's and do it fast. We work directly with the same service advisor Robert Hernendez he always goes above and beyond to help us get us in and out fast. I believe in good customer service I work in the customer service industry and it's hard to come by now a day's and when you get good service I feel the person and the company need to be recognized in this case on a Saturday morning at 7 a.m. that whole service department was awesome! More
Very easy From walking into the door my salesmen Alfonso was very professional and listened to my wants and needs. After deciding to buy my new truck the finan From walking into the door my salesmen Alfonso was very professional and listened to my wants and needs. After deciding to buy my new truck the finance was very quick and Alex explained everything as we went through the contract. When the time comes again for a new vehicle Gateway will be my 1st choice. More
Happy Customer I had a great experience. I was actually dreading to go through the process and still amazed at how quick and smooth everything went. my sales represe I had a great experience. I was actually dreading to go through the process and still amazed at how quick and smooth everything went. my sales representative Alex Aguirre took care of me from the moment I walked into the dealership and followed up with me after my purchase. Thanks for a great experience! I will definitely recommend friends and family members looking to purchase their next vehicle. More
Great customer service Everyone was very helpful and listen to you about your needs. They gave great information about the vehicle so you could make the right choice of car Everyone was very helpful and listen to you about your needs. They gave great information about the vehicle so you could make the right choice of car you need also the price of the vehicle and equipment. More