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Gateway Chevrolet
Avondale, AZ
7,298 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,298 reviews
Verified Customer
Helpful September 11, 2023
Zach always provides great customer service. Always gives you a heads up on any additional repairs that may be needed. I always appreciate that Always gives you a heads up on any additional repairs that may be needed. I always appreciate that More
by Zonacoach
Employees Worked With
Zach Sheldon
September 11, 2023
Horrible experience the service director was no where near professional and not even trying to make things right on their part only offering to have another technician look at it after I complained about near professional and not even trying to make things right on their part only offering to have another technician look at it after I complained about how this was robbery since my suburban had the same issues as the first time I took it in to be fixed a year n half ago. He said it wasn’t but I explained how it was having the same issues but he kept denying it, which im sure to make sure the dealership didn’t have to honor the 2 year warranty of the first “fix”. Horrible and worst experience getting my vehicle serviced there, I will NEVER take my vehicle there again! More
by M.HERNANDEZ84
Employees Worked With
John Sheldon
September 10, 2023
I have left two messages for the sales manager to call me back on mistakes on the paperwork I signed. The paperwork I signed says the car had 58,000 miles on it and it actually has 74,000 miles. This was que back on mistakes on the paperwork I signed. The paperwork I signed says the car had 58,000 miles on it and it actually has 74,000 miles. This was questioned when I signed and the finance manager checked the paperwork and said yes it does have 58,000 miles. This will affect the extended warranty. Still have not gotten a call back More
by bobango60
Employees Worked With
September 09, 2023
The experience we had with this dealership from the moment we stepped on to the property was horrible. The lack of care and customer service is apparent throughout all departments and management. We wi moment we stepped on to the property was horrible. The lack of care and customer service is apparent throughout all departments and management. We will never buy a vehicle from them and we will make sure people do not buy from them as well. More
by cmunger1313
Employees Worked With
September 08, 2023
Dwayne was so friendly and we got the best price at Gateway. They had the largest selection of cars that we’d seen anywhere else. Gateway. They had the largest selection of cars that we’d seen anywhere else. More
by STEFFENSKRISTEN
Employees Worked With
September 07, 2023
Great customer service from Manny to Roger if financing . I would highly recommend Gateway Chevy . I would highly recommend Gateway Chevy More
by morenogilbert332
September 07, 2023
