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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,989 Reviews

3,989 Reviews of Gateway Chevrolet - Service Center

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February 10, 2023

Zack took care of my vehicle keep me informed. They did a good job no complaints More

by scglasshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 18, 2023 -

Gateway Chevrolet responded

Thank you for choosing Gateway Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

February 10, 2023

Poor service. Didn’t remedy the problem. $179 for a diagnostic check. Another $220 for a battery. More

by Hasani1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Feb 18, 2023 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 239-8343 to discuss your concerns, as your satisfaction is of utmost importance to us.

February 10, 2023

Fast, professional, knowledgeable and very easy to work with service is always spot on thank you More

by mendezjoe84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service, Jeremy Thompson
Report | Print
Feb 18, 2023 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

February 10, 2023

Luis was very nice and did a great job! Explained the process very clearly and got my vehicle fixed quickly. More

by evaruiz43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis from services
Report | Print
Feb 17, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2023

Service manager wants me to pay half for a repair they have done when I bought the car. They kept moving the date out so now they want me to pay for a carpet touch that they hired a 3rd person to do on my More

by danbalderas602
Recommend Dealer
No
Employees Worked With
Donald Cummings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anne Monroe, Destinie Dawson, Kelli Musal, Mack McPherson, Alejandro Reyna
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Feb 13, 2023 -

Gateway Chevrolet responded

danbalderas602, We thank you for the review. We are sorry that you are unhappy with our offer. There are a few items we would like to point out with your requested repairs. The damage areas we repaired that were there when you took delivery of your new vehicle. you were unhappy with the repair due to the fact you have had the vehicle for a extend period time after purchase. Well over 1000 miles. And were a large amount of rock chips that have been added since your delivery. Because we document all damage at the point of delivery. You are wanting us to repair all of your damage. We are asking for you to contribute to the repair cost for that reason. If you have any questions, please free to contact our General Manager at 623-687-3532

February 09, 2023

Anthony in the Service Department provided great service in a very professional manner. Service was done in a timely fashion. More

by warrenosatiuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Feb 17, 2023 -

Gateway Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 09, 2023

Super explanatory and helpful on everything I needed done and was an extremely easy process. More

by mercermaddy37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 18, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!

February 08, 2023

Pretty good, fast, and communicative. Would definitely go back for a new vehicle and services. More

by DESI10DIAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Feb 18, 2023 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

February 08, 2023

Gateway Chevy is the best and only place I will take my vehicle. Fast and efficient. Also my advisor Zach is probably the best writer on this planet. Guy deserves a medal or his own holiday More

by notbrandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Report | Print
Feb 11, 2023 -

Gateway Chevrolet responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Gateway Chevrolet, INC.

February 08, 2023

Got my first oil change and a factory recall taken care of. They were very courteous and prompt. I appreciate their professionalism. More

by pcrow2832
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack McPherson
Report | Print
Feb 11, 2023 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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