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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,990 Reviews

3,990 Reviews of Gateway Chevrolet - Service Center

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December 15, 2022

Very loyal people and nice to help what you need and also very understanding with everything you need!!! More

by ROSAFLORES0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane and jeff
Report | Print
December 15, 2022

Service took 3 hours for a simple oil change. I was waiting in the lobby and they didn’t update me at all. Wasted my entire Saturday morning. More

by noahlw18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandra
Report | Print
Dec 17, 2022 -

Gateway Chevrolet responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

December 15, 2022

Good service again. As a returning Chevy owner with two different Chevy vehicles it's nice to see a difference. More

by SPIEKERS51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 17, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! We hope you have a great day!

December 15, 2022

Although my wife said the service was great. I will still be bringing my vehicle to Sands Chevy for future service mainly because of the horrible car buying experience the manager never rectifi More

by mattrichardj715
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Dec 17, 2022 -

Gateway Chevrolet responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 239-8343 when you have an opportunity, and we will be more than happy to try and turn your experience around.

December 15, 2022

Loiusthe service advisor, notify me in advance appointment was made, and vehicle was taken care of. More

by tennasee21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Washington
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Dec 20, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

December 13, 2022

Anthony did a great job, to make sure that my car was fixed. Thanks alot More

by littlecharles78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Anthony
Report | Print
Dec 28, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2022

Anthony was great help. He even helped me understand the value of my Chevy Points! More

by dr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept
Report | Print
Dec 16, 2022 -

Gateway Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 12, 2022

Excellent service from Dominick the service writer who helped us. Definitely will be back in the future. More

by warrenhprice11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 14, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2022

good service, reliable, fast, courteous, kept me informed, comfortable waiting room , good amenities, friendly, clean More

by lillestolmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Dec 14, 2022 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again.

December 12, 2022

Gateway is winning me over. I purchased my vehicles elsewhere, but lately I end up at Gateway because everybody else claims they're too busy for an oil change. Really?? Anyway, More

by bbmaxie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Kyle
Report | Print
Dec 14, 2022 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon!

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