Gateway Subaru

Awesome!! Crystal was the best!! Not pushy at all, answered all questions,very informed and competent in knowledge of vehicles, subaru as a whole and gateway s Crystal was the best!! Not pushy at all, answered all questions,very informed and competent in knowledge of vehicles, subaru as a whole and gateway specifically. I would recommend her to anyone and everyone looking for a new vehicle!! More

Crystal was wonderful! My experience in buying my new car was great. Crystal was wonderful and everyone else at the agency was very helpful. She returned my phone calls pr My experience in buying my new car was great. Crystal was wonderful and everyone else at the agency was very helpful. She returned my phone calls promptly, also answered my e-mails on a timely basis. I would highly recommend your agency. I also want to thank Jamie Hopper and Wendy Schiavone. They were very helpful. More

Enjoyable car buying experience, awesome vehicle! We bought our 2015 Outback with the shopping assistance of Crystal Collins. Crystal is thorough, diligent, and fun. She answered any of our question We bought our 2015 Outback with the shopping assistance of Crystal Collins. Crystal is thorough, diligent, and fun. She answered any of our questions, followed up with us, and wanted to make us happy. Crystal presented us with a full tour of the Outback. After we purchased our new vehicle, Crystal educated us on pertinent information in the owner's manual and helped us with setting up the technology in the car. We really appreciated working with her from start to finish. More

What can I say call backs work ....test drive was awesome then Crystal got in the drivers seat. We went up and down curbs, did dougnuts, went off roading..even went to chic filet bu ....test drive was awesome then Crystal got in the drivers seat. We went up and down curbs, did dougnuts, went off roading..even went to chic filet but what really sold me was how I was treated. More

Professional & Friendly Process from Beginning to End Great experience throughout the entire process. I came in with some ideas of what I wanted to look at, but Kyle was able to quickly narrow it down to Great experience throughout the entire process. I came in with some ideas of what I wanted to look at, but Kyle was able to quickly narrow it down to exactly what I wanted to buy. Andrew worked the phones and Wendy worked the numbers so I was able to drive home that evening in Legacy that is a perfect fit for me. Also helps the Kyle walked me through all the technology I am now happy to have (but wasn't really part of the 15 year-old car I was trading in). More

not good went to see a used car with a price tag of a new subaru that had a quality 126 point inspection to my surprise no oil on dipstick and no antifreze lev went to see a used car with a price tag of a new subaru that had a quality 126 point inspection to my surprise no oil on dipstick and no antifreze level visible even after the salesman assured me that the car just had an oil change i guess the forgot to add new oil salesman didn t even offer to fix the problems at all not flexible at the price even for a car that had a few issues i guess i ll buy somewhere else More

Best car buying experience ever! Thanks Kyle! I visited six different dealerships looking for a new SUV. I found a Forester I thought I might be interested in so I called Gateway Subaru and tal I visited six different dealerships looking for a new SUV. I found a Forester I thought I might be interested in so I called Gateway Subaru and talked to Kyle Hutchins. I had never owned a Subaru so I drilled Kyle with questions about the brand and the Forester. Kyle was patient and answered all my questions. After talking with Kyle a few times I knew I needed to buy a Subaru. I lived over 2 hours away from the dealership so Kyle basically worked up a deal over the phone with me. Not only did I get the best price on a 2014 Subaru Forester in a 250 mile radius but they gave me more money on my trade in than other dealerships did. Once there Kyle even took the time to explain every feature the car does. It was absolutely worth the 2 hour drive to Gateway. Not only will my next vehicle be a Subaru but I will be buying from Gateway again! More

Great person Marvin was extremely friendly, helpful and knowledgeable of the product. This was my firet car buying experience and theres no need for me to look an Marvin was extremely friendly, helpful and knowledgeable of the product. This was my firet car buying experience and theres no need for me to look anywhere else to get my wifes car. BEST DEALERSHIP AND SALES REP ON THE EASTERN SHORE. Thank you Marvin for the great experience. I couldnt have asked for anything more. More

Simply the best car buying experience EVER ! The first thing you can expect from Gateway Subaru is friendly professionalism. It only increased throughout my indecisiveness, repetitive questions, The first thing you can expect from Gateway Subaru is friendly professionalism. It only increased throughout my indecisiveness, repetitive questions, inquiries about various models, upgrade choices and throughout the purchase negotiation. Don’t anticipate an encounter with a stereotypical fast talking, pushy salesperson here. Don’t bother to arm yourself with price comparisons and hours of research in preparation to not be “taken”. You won’t need it here. Expect this : an employee of the dealership will meet and greet you in the lot and encourage you to ask whatever questions you might have. He will also ask you if he can let a salesperson know you are looking and will let you know that he is available to get keys for cars you’d like to inspect more. Steve Wergin, the salesperson who assisted me was open, direct, friendly, and clearly available to answer all questions (even repetitive ones) knowledgeably and comprehensibly. Steve (as well as the manager of the dealership, Drew) encouraged me to take the the time needed to discern what was right for me. His consistently professional manner facilitated enough “space” for me to surface specific questions which helped make my choice of the car that was perfect for me. Further note: I had no intention of buying from this dealership when I arrived. I simply stopped in because I was in the area and wanted to test drive a Legacy. I had planned to purchase my Subaru from the dealer in New Jersey that I had purchased my three prior Subaru cars from closer to my home in NY. (over 200 miles away) Steve Wergin was the least pushy but more importantly the most knowledgeable salesperson that I have ever encountered. He knows Subaru, executes the utmost professionalism and respects foremost the customer’s need to feel comfortable and secure in his investment. The Subaru sells itself; this dealership sells professionalism, care in servicing and comprehensive respectful negotiation. (and a very decent and fair final price!) More

Jim is Top Notch The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim The parts department at this location is Great. Jim makes sure that you get what you need almost like he is working on the car with you. Thank You Jim and all that contributed More